Frequent Visitor
Sunil J Member Since: Sep 23, 2017

I'm having an issue adding a Visa credit card to hire and pay a freelancer.


Please note that it is a valid credit card, not a debit or prepaid card but when I add the details I get an error "We are unable to authorize your card. Please add another billing method or contact your issuing bank."


I have spoken to my bank and have tried to add the card multiple times while being on the phone with them and they do not see any attempts being made to my card. They also let me know that they can't suggest anything since there is no attempt being made therefore there is no auth ID or error message that they receive.


Please advise.




Active Member
sojib r Member Since: Sep 27, 2017

You need to contact your bank for allow payment from upwork. I think your card online payment gateway was off. You should contact to your bank.

Active Member
Fazal a Member Since: Jun 29, 2019

I have same issue and my credit card online payment gateway is on