My account suspended too.
I have verified with video call and it was successful.
But suddenly my account suspended and my all earnings refunded without any email or notification.
I cannot go to support center and even i cannot post new topic to community.
This is strange thing.
I phone called yesterday and they said I need to wait 24hours while receive email.
But i didn't receive yet.
Please help me upwork operators.
I can verify again and again with any methods including video call, ID verification, utility bill, bank statement