Boost Your Proposal to the Top of List

kochubei_valeria
Community Manager

Update 10/13: Our Boosted Proposals test has ended, for now, so we can study the results and learn. We sincerely appreciate all of the feedback you gave us during this test, and we’re taking time to review our data and plan some improvements with your input in mind. 

We will share more information about our plans for a re-launch of Boosted Proposals. So stay tuned!

 

Open auctions will run their course; however, no new boosts will be available.

Our goal remains to support the best outcomes for Talent and Clients and help you win more. We’re working to make this feature even better as part of that effort!

 



We are testing a new way to help you
make your proposals stand out to clients. We’re dropping the required price of proposals to 1 Connect and allowing talent to bid for a chance to boost their proposal to appear in one of three promoted slots at the top of the client’s proposal manager. With boosting, you can promote yourself to clients by signalling that you are highly interested in their job. You can use your Connects to boost your proposal and increase the chances of being among the first that’s noticed. When clients see “Highly Interested” next to a blue lightning bolt, they’ll know these proposals are from talent who paid to express their interest by investing extra Connects into their proposal.

 

 

How it works 

When you submit a proposal, you can choose to boost it by spending additional Connects — whatever amount you think it’s worth. If you bid high enough relative to the other bidders, we’ll boost your proposal to the top of the stack, so it’s one of the first proposals the client sees.

 

  • Decide. If you really value a job, choose to bid to be eligible to boost your proposal above others. 
  • Bid. Set the number of Connects you’re willing to use to outbid other freelancers. We encourage you to bid the amount you truly think the job is worth.
  • Submit. Your proposal will be boosted to the client if your bid is high enough. If another freelancer bids more than you and your proposal is not boosted, we will refund some of your Connects (if boosting did not result in an engagement with a client). You’ll be notified either way and your proposal will still show up for the client, even if you’re outbid. 
  • The auction will last up to 7 days. It starts when the job is posted, and it is cleared after 7 days, or sooner if the job is closed or a hire has been made. 
  • Using Connects. The value of a job is always up to you, and you never have to worry about wasting Connects if you over or underbid. 

 

  • For example, if a job post allows for 3 boosted proposals, the top 3 bids will win those slots, and the final cost will be set by the lowest of those 3 bids. 

  • So if you spent 7 Connects to boost a proposal, and the lowest of the top 3 bidders spent just 5 — you’re in! Plus, you’ll receive a refund of 2 Connects to match the cost of the lowest qualifying bid.

  • What if you had bid just 3 Connects instead of 5? No worries! Your proposal won’t be boosted, but it will still show up for the client just like a regular proposal, and you’ll be refunded all the additional Connects you spent to boost your proposal.



We know you put a lot of effort into developing quality proposals, especially for projects you’re excited about. That’s one of the reasons we created the option to bid to boost your proposal, so you have an even better chance of being seen by clients for projects you’re really passionate about. We see this as a way to express your level of interest while increasing the odds of being noticed. So, in cases where boosting your proposal results in an engagement with a client, you will be charged - even if you are outbid, since this exposure can often lead to future interactions. An engagement means one or more of the following was done by the client (in other words, the client engaged a freelancer in at least one of these ways): viewed your proposal, messaged you, shortlisted you, sent an offer, and/or archived or declined your proposal. It’s another way to make your Connects work for you!

 

Screenshot from September 8, 2021 9_20 AM.png

 

For more information about boosting your proposals so you’re more likely to land the work you really want, check out our help article.

 

Excited to try this out? We are eager to gather feedback while we’re testing this feature. Let us know your thoughts so we can continue to make the work marketplace even better for you.

592 Comments
bundie702
Community Guru

Ridiculous idea. Maybe instead of trying to come up with ways to separate freelancers from their connects, you should get someone to monitor the jobs that are being posted. In the last two days I've flagged the same scam job that keeps getting re-posted four times.

roberty1y
Community Guru

Renata S wrote:

Amanda L wrote:

I have two questions:

 

1. How does this impact how invited proposals are shown to clients? Do I have to now boost my proposal that was invited and not supposed to cost me any connects?

 

2. Companies with federal contracts post jobs on Upwork. How will this impact what is supposed to be a fair and transparent RFP process? Are you aware that you may be driving clients off the site because of these practices that do not meet the procurement requirements of the OMB? 


@Amanda
Wow. Just wow. Yet another amazing reason why this initiative should have been canned before it was ever released (and they can't say we didn't tell them). 

I'm going to repeat something I said on the earier thread:

What we need from Upwork is a platform that facilitates our interactions with clients, not a system that gets in the way of those interactions or contributes extra stress to them. 

This initiative is not simply an annoyance. It means your clients will not be able to use the platform because they can't meet fairness and transparency requirements. 


Perhaps Upwork should have placed a job posting for a lawyer before launching this.

bundie702
Community Guru

So what's the point of a Top Rated badge if that doesn't put you at the top of the applicant pile?

a_lipsey
Community Guru

Renata S wrote:

Amanda L wrote:

I have two questions:

 

1. How does this impact how invited proposals are shown to clients? Do I have to now boost my proposal that was invited and not supposed to cost me any connects?

 

2. Companies with federal contracts post jobs on Upwork. How will this impact what is supposed to be a fair and transparent RFP process? Are you aware that you may be driving clients off the site because of these practices that do not meet the procurement requirements of the OMB? 


@Amanda
Wow. Just wow. Yet another amazing reason why this initiative should have been canned before it was ever released (and they can't say we didn't tell them). 

I'm going to repeat something I said on the earier thread:

What we need from Upwork is a platform that facilitates our interactions with clients, not a system that gets in the way of those interactions or contributes extra stress to them. 

This initiative is not simply an annoyance. It means your clients will not be able to use the platform because they can't meet fairness and transparency requirements. 


I wish they would stop playing at sneaky ways to charge more for connects and just charge more for connects. All these fancy promotions/programs are just really ways to make more money on connects, so why not just simplify it and just charge more? 

 

It's really infuriating to have people who clearly don't have the first clue about independent contracting as an industry making up these kinds of promotions and clearly not seeking any input from professionals, and I don't mean us - I mean accountants familiar with rules, lawyers familiar with rules, procurement specialists, etc., who could actually tell them where there is risk and liability. Upwork seriously thinks it can write its own rules and ignore this or that law. Not only that, Upwork seems to embrace its ignorance in the worst way - not the acknowledgement of ignorance and seeking to learn enough before making a choice - but moving ahead acknowledging that it doesn't know laws or rules or anything and expecting to fix it in the aftermath. That is the worst kind of startup mentality. Not only does it cause businesses to go under, it promotes unethical behavior and it damages client trust and faith in independent contractors. 

 

This is or was a good platform. Stop sending it down the drain with these poorly thought out ideas. 

gilbert-phyllis
Community Guru

Valeria K wrote:

Amanda, Robert and Phyllis,

 

The test continues and has not been paused. Since we're testing this option on select jobs, you won't see it on every job though.

The test doesn't affect invites or sort proposals options available to clients. Proposals that haven't been boosted will appear below boosted ones in the same order they would before. In the event of a tie bid, the earlier time stamp prevails for boosted proposals. Check out my reply here as well for more information.


Thanks, Valeria. I misunderstood something Vlad said earlier, to mean time stamps are not relevant.

 

So, if I understand correctly, the top 3 boosted proposals stay pinned to the top of the list whether the client wants them or not. If the client archives one or more of those to make them go away, do the other boosted proposals then move up to take their places? And they stay pinned to the top unless they're archived?

 

kochubei_valeria
Community Manager

Hi Christine,

 


Christine A wrote:

Questions for Upwork - If a freelancer is considered a "best match" for a particular job, and then they also pay to boost their bid, do they get a lightening bolt AND a "best match" next to their names? Or will it just be one or the other?


Clients may see a “Best Match” badge next to a boosted proposal as well as a non-boosted proposal. Whether a freelancer’s proposal for a particular job has the “Best Match” badge is unrelated to their proposal being boosted or not.

 


Christine A wrote:

And when you say that unsuccessful bid boosters will get "some" of their connects back, how exactly does that work? 

 


When the auction ends (after 7 days or after the first hire), we will issue refunds for all of the additional Connects freelancers bid if they didn’t end up in one of the top, boosted slots or the client didn’t interact with their proposal. This help article has more information about eligible interactions and examples of how refunds are processed. 



kochubei_valeria
Community Manager

Christine, Maria, Petra and others,

 

A lot of you have shared concerns about jobs receiving too many proposals. This is something we will definitely keep an eye on.


As to how proposals that aren’t boosted will be ranked below the boosted ones, it will work as it does today. The default order is by relevancy, which is based on the information available to us. And, as always, clients can sort proposals based on time submitted, freelancer total earnings, hourly rate, etc., but successfully boosted proposals will always stay pinned at the top.

We are watching carefully to see how this impacts job proposals and freelancer success, as well as how it affects client projects. We will know more as testing continues and I’ve already shared your feedback with our team. Thanks!

kochubei_valeria
Community Manager

Amanda,

 


Amanda L wrote:
So invites show up below boosted proposals? And there's no way to boost the invite so we could be in the top 3? How is that even okay? If I'm invited, I want a fair shot that the client sees the proposal I send as a response. 

Responding to an invite doesn't require Connects and there isn't an option to boost an invite. When a proposal is submitted in response to an invite, it has an "Invited" badge and it appears under a separate “Messaged” tab. Also, a Message room is created for the client and the freelancer to continue discussing the project.

 


Amanda L wrote:

You still have not answered my questions about federal RFPs and transparency. This would not be allowed by anyone hiring that has a federal contract as it violates OMB rules about procurement. 


I've shared your question and concern with the team and will provide an update if we have more information to share.

moonraker
Community Guru

Amanda L wrote:


I wish they would stop playing at sneaky ways to charge more for connects and just charge more for connects.


Yup.

I'd have no problem if they just said "we need more money so we're charging more for connects"

But not this. 

kochubei_valeria
Community Manager

Phyllis G wrote:

 If the client archives one or more of those to make them go away, do the other boosted proposals then move up to take their places? 


Not quite, if I understand your question correctly, Phyllis. If the client archives one of the three boosted proposals, there will be two boosted proposals showing at the top of that list with all the non-boosted proposals right below. The archived proposal, will be under the separate "Archived" tab.

claudiacezy
Community Guru

Amanda L wrote:

 

2. Companies with federal contracts post jobs on Upwork. How will this impact what is supposed to be a fair and transparent RFP process? Are you aware that you may be driving clients off the site because of these practices that do not meet the procurement requirements of the OMB? 


Why it would violate the OMB rules about procurement? Can you be more specific? Ofcourse Upwork should try to make its services available to the different type of clients.


It depends on the state statutes, federal regulations, the department, the scope ... not sure if related (can you link to the act that regulates this?) but found this Checklist for Fairness and Transparency of the Bid Process https://das.iowa.gov/sites/default/files/procurement/pdf/checklistfortranparency.pdf

 

You said companies with federal contracts ... not a federal agency right? I don't know what is that act but it may be regulations the "federal agencies" have to respect, possibly not requirements extending to the companies that are contracted by the federal agency.

mahmud_hasan_ag
Active Member

The conclusion:

  1. The top 3 payees (bidders) will be at the top of the proposals. And the client will see a "highly interested" badge with the proposal.
  2. If anyone bid more than any of the top 3 bidders the last of the list will be back to the general proposal, and the extra paid connects will be refunded. But if the proposal is already interacted by the client the connects won't be refunded.
  3. Currently, it is not available for each job but is being tested on few jobs.
a_lipsey
Community Guru

Claudia Z wrote:

Amanda L wrote:

 

2. Companies with federal contracts post jobs on Upwork. How will this impact what is supposed to be a fair and transparent RFP process? Are you aware that you may be driving clients off the site because of these practices that do not meet the procurement requirements of the OMB? 


Why it would violate the OMB rules about procurement? Can you be more specific? Ofcourse Upwork should try to make its services available to the different type of clients.


It depends on the state statutes, federal regulations, the department, the scope ... not sure if related (can you link to the act that regulates this?) but found this Checklist for Fairness and Transparency of the Bid Process https://das.iowa.gov/sites/default/files/procurement/pdf/checklistfortranparency.pdf

 

You said companies with federal contracts ... not a federal agency right? I don't know what is that act but it may be regulations the "federal agencies" have to respect, possibly not requirements extending to the companies that are contracted by the federal agency.


No, organizations that have federal contracts are obliged to follow the procurement rules under the OMB (which is nothing to do with the State of Iowa) about procurement, which means it has to be an open process. Allowing certain freelancers to boost their proposals violates the OMB rules for procurement because it means money exchanges hands to give an unfair advantage. 

 

I really am not going to sit here and educate you on something you aren't aware of. I work with federal contractors daily and advise on the rules around federal procurement policies, since they cover every grant and every contract. If the funds come from a state agency but are a pass through of federal requirements, then they are also covered by these rules. Additionally, most states have statutes following the same rules as well. 

 

If you're interested in learning more then sign up with one of the many agencies that give education on contracting with the federal government and the extensive rules that surround it. 

claudiacezy
Community Guru

Christine A wrote:


I guess you missed the very next sentence in that paragraph, which was, "Clients have also told us they are often overwhelmed with the number of proposals they receive, especially when many of the freelancers may not meet their project requirements. This can lead to a frustrating and unproductive experience for all parties."

 


I didn't miss it, that was client feedback ... they listened, they tested something.


That spam bidding term is something freelancers keep repeating when there is any change about connects. When you keep repeating something it becomes the usual talk.


I'm not saying, things are perfect... it's just when you look at other websites, bigger then Upwork, that has less or no protections in place...


When I was a child I had this neighbor, a friend of my parents. He had lots of stories, some seemed like real or they were just stories. Once I hear him talking about this experience he had when he went to an office to get some paperwork done, and there was a long line, he should have waited several hours to make it to the counter. So after staying a little while he goes at the back of the line and whisper to a lady 'look someone in the front said this and this', then he goes along the line and tells other people 'look someone there said this and that'. So, the people started arguing, commenting on whatever was said ... while the people were arguing he sneaks in the front without people noticing he did that.


Sometimes, it's just like this some are arguing while others will just keep the sight on the front place.

claudiacezy
Community Guru

Amanda L wrote:


Allowing certain freelancers to boost their proposals violates the OMB rules for procurement because it means money exchanges hands to give an unfair advantage. 

 


Are the money we pay for connects going to the client? If this is a requirement, and the freelancers pay for connects to submit a bid, even if 1 connect, then it violates the rule, you don't have to use the boosting to violate it. And it's not Upwork violating the rule, it's not a liability for them ... the companies hiring should follow the rules, I guess?

 

Also, I think that possibly such companies would choose some kind of plan offered by Upwork, like the Enterprise ... to have access to a service tailored to their needs.

claudiacezy
Community Guru

Amanda L wrote:


Additionally, most states have statutes following the same rules as well. 

 


The states statutes don't follow the same rules on the whole. Usually there is an act model and the states enact it following the model act, they can choose alternative a,  b or whatever, they can refuse some rules. Maybe it's the same for this specific matter but I don't know exaclty what is this act, time consuming to look further....

webdev7847
Frequent Visitor

Hello Valeria K

I have a question. Currently this new rule has been applied for few job posting only. When it will be applied for all job posting ? can you give me a timeline about it ? 

researchediting
Community Guru

Phyllis G wrote:

Robert G wrote:

Am I wrong or has this "feature" been turned off?

 

This morning I saw several projects have this and now I don't see any. I even tried some categories I never use.


It's only being "offered" on certain job posts at this time. How those jobs are selected is anybody's guess.

 

Actually, it just occurred to me that maybe UW think they have figured out how to predict jobs that won't attract enough proposals and this is a way to gin up interest on the part of FLs by making it seem like the job is worth bidding on. 


Thanks for the observation, Phyllis! I am generally doubtful that Upwork initiatives are motivated by greed for connects revenue, which I imagine is trivial compared to the commissions that depend on client spending decisions, not on ours. It does make more sense to me that this is driven—in Upwork's feverish collective brain—by the desire to clear out what must be stacks of remainders among the RFPs.

martina_plaschka
Community Guru

Bettye U wrote:

So what's the point of a Top Rated badge if that doesn't put you at the top of the applicant pile?


It never did. 

But you make a very good point. It should. 

martina_plaschka
Community Guru

Marisa Y wrote:
??????? What kind of answer is this?? The video that promotes that feature
said nothing remotely similar to wht you re saying!!

There is NO mention of 20 -50-100 Connects!!! Thats $15+ you re speaking of
to get a boost!

Then that feature is..... i can't even find the word 🙄

What do you mean what kind of answer is this? There is no cap on connects, and they are supposed to reflect the interest the freelancer has in the job. So if somebody is 20$ worth interested, that is it. 

eishwarsana
Active Member

I have a question.  The option is available for all freelancer profiles? kindly, let me know your opinion. Valeria K

m_terrazas
Community Guru

Eishwar c wrote:

I have a question.  The option is available for all freelancer profiles? kindly, let me know your opinion. Valeria K


It is available for all profiles, but only for some jobs. For now it is a test.

antonlyu
Frequent Visitor

Great idea! Can I be a tester?

vladag
Community Manager

Smita D wrote:

Hello Valeria K

I have a question. Currently this new rule has been applied for few job posting only. When it will be applied for all job posting ? can you give me a timeline about it ? 


Hi Smita,

 

Thanks for the question. We hope to expand testing soon and we'll keep you updated. Stay tuned!

vladag
Community Manager

Hi Anton,

Thanks for the interest! Note that we're testing this option on select jobs at the moment. Feel free to use if you come across a job that includes the option to boost your proposal and let us know your feedback!

feed_my_eyes
Community Guru


Claudia Z wrote:



That spam bidding term is something freelancers keep repeating when there is any change about connects. When you keep repeating something it becomes the usual talk.

 



I'm not sure how you can say that something is just trivial gossip when it came straight from the mouth of Upwork's president and CEO? The bottom line for me is that Upwork should listen if CLIENTS say that too many bids from unqualified people are causing difficulties for them. If this was true two years ago, I was interested in learning why it's no longer true - and preferably from Upwork, not you. **Edited for Community Guidelines**

 

And yes, I know that some other websites have an even bigger problem with spam bidding. I call those websites, "Websites that I don't use."

barada00
Community Guru

Please answer me this:

A, B, and C “bid” connects:

A=10

B=8

C=3

The client “interacted” with all three. Then hired someone after interacting with all three. (It doesn’t matter who, it can be one of those under or one of the bidders)

Will A, B, and C be charged only 3 connects (because that was the lowest bid), or will A lose 10 while B loses 8 connects because the client “interacted” with their offers?

 

Edit: PS: Do you think the client will not open all the proposals that are top 3? To open a proposal should not be considered interaction. As always you are insulting freelancers' intelligence.

kochubei_valeria
Community Manager

Baris A wrote:

Please answer me this:

A, B, and C “bid” connects:

A=10

B=8

C=3

The client “interacted” with all three. Then hired someone after interacting with all three. (It doesn’t matter who, it can be one of those under or one of the bidders)

Will A, B, and C be charged only 3 connects (because that was the lowest bid), or will A lose 10 while B loses 8 connects because the client “interacted” with their offers?


Hi Baris,

 

In your example, it would be the former. A, B, C will all pay 3 Connects to have their proposals promoted and refunded the extra Connects they bid.

dd63c576
Community Leader

I believe good clients like you look at the structure of proposals that make them respond to the freelancer. I, myself got many times interviewed which I am sure was solely because of the proposal's great structure. 

katzedernacht
Active Member

I happen to like the idea, for some projects I'd definitely want to use more connects, then again, I try and bid only on jobs I really, really want to get. So, writing out a good proposal and trying to boost it, wouldn't that show the client one is really interested? They can always choose the best person regardless of how much they boosted right?

 

I don't understand why are people upset, I just tried it on this one job and will see how it goes. I am delighted and I believe this is cool and will benefit us in the long run. 

 

a_lipsey
Community Guru

Claudia Z wrote:

Amanda L wrote:


Additionally, most states have statutes following the same rules as well. 

 


The states statutes don't follow the same rules on the whole. Usually there is an act model and the states enact it following the model act, they can choose alternative a,  b or whatever, they can refuse some rules. Maybe it's the same for this specific matter but I don't know exaclty what is this act, time consuming to look further....


That isn't how it works. Neither is your prior comment how it works. 

 

It is "time consuming" to understand it all. I encourage you to leave it to those with expertise in this area. 

m_terrazas
Community Guru

Nancy Edith C wrote:

I happen to like the idea, for some projects I'd definitely want to use more connects, then again, I try and bid only on jobs I really, really want to get. So, writing out a good proposal and trying to boost it, wouldn't that show the client one is really interested? They can always choose the best person regardless of how much they boosted right?

 

I don't understand why are people upset, I just tried it on this one job and will see how it goes. I am delighted and I believe this is cool and will benefit us in the long run. 

 


Well I'm glad you like it, but haven't you read the whole thread?
Because I think everything that can go wrong has been said. I mean, because some of us don't like it.

claudiacezy
Community Guru

Amanda L wrote:


That isn't how it works. Neither is your prior comment how it works. 

 

It is "time consuming" to understand it all. I encourage you to leave it to those with expertise in this area. 


Still, fairness and transparency, so vague, you didn't provide the text of the requirement that applies to this boosting.

 

Anyways, for what it's worth, there's something to that ... like offering clients the option to allow freelancers to boost their proposal, do not make it an automatic feature. There is also so much talk about spam bidding ... on the flip side, the boosting may look or feel like intrusive, unsolicited.

m_terrazas
Community Guru

Hi Valeria,

If there are already three bidders, and the client withdraws those three proposals, are the positions filled again with the following bidders who were left out the first time, or do the featured positions disappear?

a_lipsey
Community Guru

Claudia Z wrote:

Amanda L wrote:


That isn't how it works. Neither is your prior comment how it works. 

 

It is "time consuming" to understand it all. I encourage you to leave it to those with expertise in this area. 


Still, fairness and transparency, so vague, you didn't provide the text of the requirement that applies to this boosting.

 

 


First: the "text" that you refer to would take day and days to read and explain. I think you discovered this upon your short time trying to Google it. 

 

Second: Fairness and transparency is one small part of the matter. Federal procurement rules are vast. 

 

Third: My question was for Upwork and if they have questions of me they will ask. You seem to be under the impression that I owe you an explanation. I do not. My intention was in no way to provide resources or education to anyone here on the matter, but to raise the concern to Upwork, which I did. 

aia_studio
Ace Contributor

Did the beta testing go online for sometime tonight & then was brought back down?

I was prompted that all jobs are 1 connect now and that I get to choose if I want to add connects to my proposal to top the list if I'm interested .

But then again it went off back & all job went back to their relative amount of connects

Is it being toggled on and off?

 

P.S:I guess it is a double edge sword but interesting concept if not abused.

andregutierrez22
Moderator

Hi Amer, 

 

I can confirm this test is still running, please note that the option is available only for select jobs during testing. That said, we are planning to expand it. I've merged your post to the Announcement thread where you can find more information about this test.

 

vbx3
Active Member

Hello, community!

I would like to raise a question regarding the new connect bids system. Previously Upwork showed freelancers by rating(i.e. Top Rated 95% first, 81% last). Now anyone can take the first place just rising their connects bid as I understand. If rating does not affect this now, I'm wondering if Upwork really decided to raise their income despite freelancers will lose their rating&badges benefits. 

 

pay2work.com domain costs only 12.17$ on godaddy.

mar_work
Frequent Visitor

I read the full thread of my title, but I assume that I am new and therefore cannot participate in it. (Could a moderator move this post to the thread in question so that I can participate?)
I think very valid doubts have been raised about this initiative. I am new to the platform and I still think it is a bad initiative. Also, is the client's well-being taken into account? Naturally, he will now have to evaluate and filter more proposals, as he will receive many more. Anyone can spend a "connection" so irrelevant proposals and garbage are likely to be generated. Isn't this a problem that the platform had to solve in the past? Why wouldn't the same happen now? Isn't that what happens on other platforms? Also, I don't understand why the highest paid freelancers would be prioritized. It's absurd, and it detracts from all the effort to get good grades and customer reviews.
If the goal is to raise money, they could simply increase the cost of the connections and voila. Or are they really looking to generate traffic on the platform? At what cost? I think it is very risky. The projects will surely have more than 50 proposals before closing or expiring. I ask again: will customers feel comfortable with this change? If they were already struggling to find a good freelancer through proposals, how could this make things easier? And in any case (I'm thinking out loud), if they wanted to implement this "boost" option, they could have implemented it without lowering the cost of connections. One connection per project? If this is finally imposed, there is no way it will not attract spam or junk proposals.
I am attentive to the opinions of other freelancers and also some clients. It would be nice to know how they perceive the change.
Greetings!

webdev7847
Frequent Visitor

Valeria K 
Have you withdrawan this new rules ? I am not finding any project where i can bid on with this new rule . I like this new system and i want it to be lanuched for all jobs soon. Thanks 

richard_wein
Community Guru

For me the worst part of this new system is that the number of connects required to submit a proposal is reduced to just 1. And this is after Upwork started giving away free connects again about a year ago. So this is bound to lead to more poor quality proposals,  the very problem that Upwork keeps saying it's trying to remedy! It will now be MORE difficult for clients to find the best proposal (the most suitable freelancer for the job),  unless that proposal has been boosted into the top three slots.

 

I guess Upwork's thinking is that there will be some correlation between a proposal's suitability and it's chance of appearing in the boosted slots, since a freelancer submitting a more suitable proposal will be willing to pay more connects. But this is likely to be a weak correlation, and there's a good chance that the most suitable proposal will miss the booster slots and end up buried in an even bigger pile of less suitable proposals. 

 

This is effectively an admission by Upwork that its relevancy algorithm is not working well enough, since there would be no point in having this new system if the most relevant proposals were already being sorted to the top of the list. 

spunner
Active Member

I completely agree with your submission on this feature. While upwork is interested in making more money, it should find a way to do it.

grimesr
Community Guru

I am curious.

 

What does the client see with a boosted proposal in their list?

 

What has the client been told about this concept?

 

Does the client really know that what they see at the top of the list might only be there because someone paid more to get it there and it may not actually from a more qualified freelancer?

 

At least you can do (other than nuking the whole idea) is to warn clients about how freelancers can effect what they have to choose from.

roberty1y
Community Guru

Marcelo C said:

 

If the goal is to raise money, they could simply increase the cost of the connections and voila. 

 

Or they could stop refunding connects. As I've said elsewhere, it must have been easy for dishonest freelancers to game the refund system. They could draft a proposal that was almost sure to elicit a response - say they're especially qualified for the job in question and/or they'll charge a very low rate. Then there were the outright scams - people posting jobs and "inteviewing" people by the hundred.

mar_work
Frequent Visitor

I share the opinion, Robert, and almost all the doubts that were raised about this initiative. I reaffirm what I think. Although I don't have much experience, I suspect this option will complicate the choice of a freelancer for clients. How can this be positive or helpful to them? It is an absurd reasoning. Finding a suitable worker among 20 proposals must be exhausting by now. What will customers experience when they see 50 or maybe more proposals? Only one connection per project is clearly a bad idea. If the goal of the platform was always to bring together the best clients with the best freelancers, this seems to contradict that motto or goal. Also, they could have implemented this same system of "impulses" (although I don't like to "bet" when I think of a job) with the current values ​​of connections. I still believe that, although it is difficult to stand out and have a good freelance career, the best way to be noticed and have visibility is to have a good portfolio, good reviews and make personalized proposals. Why would anyone think that the worker with the highest paid connections is precisely the most suitable worker? It's a bit illogical. We are all "interested" in the projects in which we participate. Interest must be taken for granted.
Unless, as I said before, the objective of this initiative is to generate "traffic" on the platform and that all projects end with a minimum of 50 proposals.

webdev7847
Frequent Visitor

Valeria K 

I am waiting to hear from you. I see that this new rule is no longer there at the jobs. I searched many jobs and i can't find any job where this rules exist. Have you cancelled it ? If so then it will be a big appointment. This new rule is very good rules for new upwork users and fair also.  users have there own authority if they want to use less connects for any bidding or more . Thanks 

aocumen
Moderator

Hi Smita, 


As Andrea has confirmed in an earlier reply here, and as Valeria has noted here, I can confirm this test is still running, and the option is available only for select jobs during testing.

yacinelhichri
Ace Contributor

I saw this yesterday I think and then it disappeared. How can I bring it back? I am fed up with paying 6 Connects each time. 

2a05aa63
Community Guru

Yacine H wrote:

I saw this yesterday I think and then it disappeared. How can I bring it back? I am fed up with paying 6 Connects each time. 


Only few jobs are getting this while it's in beta. It will be all once it's out.

kaplar
Ace Contributor

Hi! Last night I got notification that upwork is changing the way we use connects, down to 1 for each job and then we can manually boost our proposal by spending few more. Right after that I applied to a job that had this new description. This morning I see that everything is back to normal with usually needed 4-6 connects for each job. 

Did I miss anything? Are these changes only to specific jobs? 

Did you remove this feature or took it down for maintenance or something? 


I really welcomed this idea of using connects. Check attachment