🐈
» Support » Product Release Notes » More Connects to win more of the work you lov...
Page options

More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
kochubei_valeria
Community Member

Hi Phillip

 

Please, note that we aren't making any changes to the agency Memberships at the moment and Basic and Plus Agency Memberships do not include free monthly Connects. With this change, 10 free Connects will be awarded to freelancers on Freelancer Basic Membership. That said, we are looking into making improvements to Agency Memberships. 

Both freelancers and agencies will be eligible to receive free Connects when they win an interview. Here’s how it will work:
1.Submit a proposal to a job

2. Receive an response from a client.

3. Respond, connect, and earn a bonus of 10 Connects!

 

If the proposal was submitted under the agency, the bonus Connects will be awarded to the agency account.

 

We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first.  

e44cd695
Community Member

This is a good news. Finally something which has been thought about the agencies as well. This comes as a good news for the Agency business model who heavily bank on a platform like Upwork to run their business and offer services to clients.

However, with little rewards coming in, I strongly feel as an Agency owner that the connects required to apply on jobs should be equal. Most of the jobs that are applied for gets closed without even getting someone hired. This way we lose a lot of connects.

 

In addition, there should also be an option for the freelancer who is a part of the agency to also transfer their connects to agency account if they wish to. This way the contribution towards the agency becomes more viable.

 

But I really appreciate the step taken by Upwork and big kudos for finally some good news in 2020.

 

Thanks

Amit

jon_sarkar
Community Member

Hi Upwork,

I am very glad to read your mail. I love Upwork. It is my favourite working place.  I hope it will be more favourite in future.

thank you

mrpeterjthomas
Community Member
Great. Thank you for helping
anima9
Community Member

Thank you. This is a good meeting point for those who don't want to be spammed with applicants and those who want to apply, but hesitate.

 

It's been ages since I applied for a job, though, but it's free so can't complain.

vjujee
Community Member

I think this is a good move by Upwork and this way new talent will get jobs and it increases the trust of Upwork among the clients and companies. Let's see what more good news will come from Upwork in 2021, and I eleive 2021 will be the best year for all of us. Thank you for upwork. 

jigar-prajapati
Community Member

Now that's something good happened in 2020

anadixis
Community Member

Very nice gesture from UpWork and super nice to see that they are supporting us even better than before.

lopezmramon
Community Member

It's interesting how you're returning to your previous stance, but at a diminished quality. I've been here for 5 years, so I know you guys gave a LOT of free connects before. 10 connects is nice, though, won't complain. 

 

Thanks for giving back what you had taken away 🙂

tolcat
Community Member
Awesome! Thanks Upwork Team!