More Connects to win more of the work you love

katbenjamin
Top Rated Manager

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

If you take the Upwork Readiness test the 40 Connects will be automatically added to your account. 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

New Talent

Receive 40 free Connects with an additional 40 free Connects for passing the Upwork Readiness Test.

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests (NEW)

Each interview request you (freelancers and agencies) receive and respond to from a submitted proposal earns 10 free Connects (maximum of 50 Connects per 7-day period)*

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

2,366 Comments
ogorbach7
Active Member

Thanks for the clarification

salim-mia
Active Member

Greetings!

Hello! Upwork I have faced a little problem. Yesterday I have called an interview with Adam. But I have no free connect against the interview. What's the problem. Please help me. Thanks!

 

**Edited for Community Guidelines**

luiggi_rosado
Moderator

Hi Salim,

 

Thanks for reaching out. Please note that it can take up to 24 hours for the Connects to be added to your account. We will send you an email and Upwork notification once they are applied and alternatively, you should be able to see them when you go to your “Memberships and Connects” page under Settings. If you don't see them by tomorrow, please let us know so we can assist you further. You can check this help article to learn more.

saleemmuhammad92
Ace Contributor
Same issue, I have won 3 to 4 interviews 3 to 4 days ago but did'nt recieve a single connect.
saleemmuhammad92
Ace Contributor
I have shared my links and screenshots too but no response
luiggi_rosado
Moderator

Hi Muhammad,

 

I'm sorry to hear you haven't received the Connects yet. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

baigbaghi
Frequent Visitor

Greetings,

Could you please check my profile i win the job interview but couldnot get connects. Please do let me know how to fix the issue.

 

regards

waqar **Edited for Community Guidelines**

luiggi_rosado
Moderator

Hi Waqar,

 

Thanks for reaching out. Please note that it can take up to 24 hours for the Connects to be added to your account. We will send you an email and Upwork notification once they are applied and alternatively, you should be able to see them when you go to your “Memberships and Connects” page under Settings. If you don't see them by tomorrow, please let us know so we can assist you further. You can check this help article to learn more.

 

Thank you.

zainhanif700
Active Member

Hi, Goran V can you tell me the time span for these free Connects on Interview, I wanted to know when Upwork resets our free 50 connect package. Is it From Friday to Friday or Monday to Monday?

djondinium
Community Manager

Hi Zain,

 

It can be any day as it's a 7 days window.

 

Thank you.