More Connects to win more of the work you love

Top Rated Manager

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

If you take the Upwork Readiness test the 40 Connects will be automatically added to your account. 



In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 


We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.


We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.


Here’s exactly what you can expect:


New Talent

Receive 40 free Connects with an additional 40 free Connects for passing the Upwork Readiness Test.

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests (NEW)

Each interview request you (freelancers and agencies) receive and respond to from a submitted proposal earns 10 free Connects (maximum of 50 Connects per 7-day period)*



In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.


These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.


Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

Active Member
Okay Thank You.
Active Member
Hello, I had applied for a job posting and was called for an interview and I accepted the offer but it has been 4 days but haven't received any connections yet.
Community Manager

Hi Apoorva,


We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. For more information about Connects, you can check this help article.


Thank you.

Active Member

Didn't receive 10 connects for this interview.

"ASAP 3 slide "road" map design "

Could you please assisst?


Hi Marie,


We'll have one of our agents reach out to you via support ticket in order to assist you further.



Ace Contributor

Hello, Upwork community!
On 11th April, I got a response to my proposal but still, I've not received my 10 free connects as per Upwork policy. Can you please tell me when I will get it?

Community Manager

Hi Nabila,


One of our team members already reached out to you directly via this support ticket to assist you further with the Connects.

Thank you.

Frequent Visitor
That's Exactly what happens if the client send back an offer without an interview. If they interview you first and then send an offer on jobs that you applied, only then you will get 10 connect back.
Hope this answers your question.
Frequent Visitor

Hello, Its second time I am winning interview but not receiving free connects. 

Active Member
Hi Upwork Team,

Can someone please help, I have stopped receiving Connects from Upwork after responding to around 3-4 interviews recently.

Also, please note that :

• I have Checked after 2-3 days of giving interviews.

•I haven't received more than 70 connects last week.