More Connects to win more of the work you love

katbenjamin
Top Rated Manager

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

If you take the Upwork Readiness test the 40 Connects will be automatically added to your account. 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

New Talent

Receive 40 free Connects with an additional 40 free Connects for passing the Upwork Readiness Test.

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests (NEW)

Each interview request you (freelancers and agencies) receive and respond to from a submitted proposal earns 10 free Connects (maximum of 50 Connects per 7-day period)*

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

2,366 Comments
sid3247
Active Member

After the job is closed or expire, why I can`t get my connects because I pay for it.if the client hires someone that`s ok but the job is closed or expired that time Upwork should revert back our connects.

**Edited for Community Guidelines**

g_vasilevski
Moderator

Hi Siddharth,

 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. Thank you.

sid3247
Active Member

when job is expired i can`t get my connects?

g_vasilevski
Moderator

Hi Siddharth,

 

Yes that is correct, thank you.

eljanmahammadli
Active Member

Hello everyone, 

I have a question about getting free connects from interviews.

I have probably reached the weekly connects limit (50 connects). And also I get some interviews which I applied proposal before. I was just wondering, am I going to get those connects later, or Upwork doesn't consider them.

 

Thanks.

g_vasilevski
Moderator

Hi Eljan,

 

Please keep in mind that you can only receive 50 Connects in a 7 day period. Any additional free Connects that you have won will not be awarded on your profile later on. Thank you.

eljanmahammadli
Active Member

Thanks for the response.

sid3247
Active Member

but how i can see which job is expire or closed because we get notification like your job is closed or expired that`s error from upwork i think. 

muhammadadil102
Active Member

I have a project on which I was hired, at the time of responding to the interview call Upwork refunded my connects which I had used on a bid of that project. And I have received additional 8 connects for responding to the client. It was my first project. But now on 2nd time when I respond to the client for an interview. Upwork didn't refund my connects? What is this matter?

bstojadinovic
Moderator

Hi Muhammad,

 

We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. You can find more information here

 

Thank you!