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05-19-2022

In total, Upwork’s Trust & Safety organization is composed of over 300 team members spanning Operations, Engineering, Product Management, Payment Risk, Anti-Money La...

06-08-2022

We are building a career library to showcase the different paths people took to get to where they are. Whether you are a business owner, a freelancer, full-time, par...

05-19-2022

In total, Upwork’s Trust & Safety organization is composed of over 300 team members spanning Operations, Engineering, Product Management, Payment Risk, Anti-Money La...

05-02-2022

With the recent updates to the community and the increase in new members, we wanted to take this time to release an update to our guidelines and share a message from...

daf39d2c
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We are building a career library to showcase the different paths people took to get to where they are. Whether you are a business owner, a freelancer, full-time, part-time–and everything in between–we’d love your help. You never know who your story will impact or who may impact yours! 

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In total, Upwork’s Trust & Safety organization is composed of over 300 team members spanning Operations, Engineering, Product Management, Payment Risk, Anti-Money Laundering, and Machine Learning Detections. We are a team of engineers, analysts, data scientists, former law enforcement, and intelligence professionals tasked with keeping Upwork safe. 

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kochubei_valeria
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With the recent updates to the community and the increase in new members, we wanted to take this time to release an update to our guidelines and share a message from our moderators. As we continue to make updates to the community, please keep in mind that our primary goal is for everyone to find helpful information, connect with others, and have fun along the way. See you in the Community!

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We are thrilled to announce that on April 29, Upwork Academy–a learning space that supports customers as they build their businesses–published six new on-demand courses.

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On April 14, we are launching a new partnership with Klaviyo, an email and SMS marketing platform. This partnership offers freelancers another opportunity to market their services to clients and also helps clients connect with successful freelancers.

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Community may look a tad different when visiting today! We’re excited to roll out our revamped look and feel throughout the Upwork Community. While things may look different, you’ll find nearly everything you are used to about Community is still in the same spot you are familiar with. If you are interested in what specifically has changed, read on below!

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Today we’ve soft-launched our V1 Academy, a guide and source of information for those new to Upwork. Click through to learn more. 

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As I’m sure you’ve noticed, we’ve been implementing new features, testing new layouts, and moving fast to make updates to the community. I can promise we have nothing but the best of intentions. 

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We have updated our User Agreement and Terms of Use to make them even clearer and more user-friendly (less legalese!).

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michaelajornlin
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We’re launching a contributor program and want you to join!

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Now, by purchasing a project through Project Catalog, you can send funds directly to freelancers in Ukraine with no work required. To make sure freelancers receive the entire amount of your donation, we are waiving the standard freelancer service fees.

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vladag
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Wondering if deep-diving into the Community conversations can help forward your freelancing career? Our new featured contributor believes it indeed can and shared a unique perspective on going beyond the information successful users share in the forums.

Check Biljana's story below and feel free to drop a question or a shout-out. Let us know if our Community played a role in your success on Upwork and provided guidance that you found especially useful. We'd love to hear from you!

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vladag
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Here's another great freelancing story! You can read more about the life changing experiences and success formula our Community Featured Contributor, Liz S., shared with us in a recent conversation.

Feel free to leave a comment if you have a question or would like to share your impression about Liz's journey!

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jessiefadayel
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Whether you’re a freelancer, client, or both, we need your help! 

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michaelajornlin
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As we near the end of 2021, we wanted to take a moment to thank our wonderful Community and share what we’re grateful for and excited about.

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This past quarter, the community team has been busy working on bug fixes and new feature launches to improve the community experience! Click through to learn more.

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michaelajornlin
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Over the holidays, we’ll still be moderating and monitoring the Community, but there may be some delay in response. Upwork’s automated systems will be processing all requests and transfers as normal. However, there can sometimes be slight delays in receiving and withdrawing funds due to bank holidays.

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michaelajornlin
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Over the past year, we’ve announced in the Community more than a dozen of the most prominent new features, but that’s only a small portion of what Upwork achieved this year. We’re so grateful for the feedback our Community members share. We’re excited to pull back the curtain on more of the successes by sharing the numerous features we’ve added this year.

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Check out our conversation with our Community Featured Contributor, Lisa J., and learn about her journey to becoming a full-time freelancer.

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We’d like to share some helpful resources created for independent professionals at every stage in your career. Find great tips you can pull from in each of these resources, whether you’re building your freelancing career or looking to level-up your current approach to your business. Check out these handy resources on drafting cover letters, updating your resume, and ways to market yourself.

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vladag
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Check out our conversation with our Community Featured Contributor Ashraf K. and learn about his journey to becoming a  freelancer on Upwork!

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vladag
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Check out our conversation with our Community Featured Contributor, Claudia Z., and learn about what she likes the most about working online!

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michaelajornlin
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On July 27th, our Upwork Ambassadors in Ukraine are hosting an exclusive event for tech talent on Upwork called Upwork Tech Talk: Strategically Reskill to Grow Your Career in IT. We’ve created this thread for attendees to continue the discussion!

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kochubei_valeria
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Upwork webinars and virtual events are created to deliver a range of helpful information to new talent and experienced freelancers and agencies. Topics range from getting started tips for new talent to business growth webinars. These webinars are usually hosted by Upwork Ambassadors and the Upwork team.  

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Project Catalog™ adds another way for you to build your businesses and create new client relationships on Upwork. The topics covered in the webinar are:

  • What is Project Catalog™ and Advantages to using this new feature
  • How to set up a project step by step
  • What projects look like on the client side
  • Questions you asked us
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