How to get money refunded back to the client?

[fee530b4]

My freelancer refunded $100 for work not completed under the contract that I already paid for in advance.  How do I get the money refunded back to my credit card?  Reference ID 463636901.

[AveryO]

Hi Neal, 

The credit can take up to five business days to appear on your credit card. If it doesn't happen automatically, you can let us know here and our team will assist you further.

[fee530b4]

I still have not been reimbursed for the credit.  The charge was made March 27th.

[JoanneP]

Hi Neal,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.