Updating clients information

[kerenkishia]

Hello, can we change the client's account information  without ending the contract? 

[ArjayM]

Hi Karen,

Can you please tell us more information on the changes you wish to make to your Client account? This way we can take a closer look and assist you accordingly. For the time being, feel free to check this help article for more details.

[kerenkishia]

Hello, it's because my client is using his personal Upwork account and what
he wanted to do is to use the Company's account. I'm anxious on ending the
contract as my deduction might go back to the 20% Upwork Fee.

[NikolaS]

Hi Keren,

Thank you for following up. Could you please clarify if you want to close the current contract with the client and star a new contract with them on a different client account? If so, please know that if you worked with someone under two different companies, those are considered different relationships and your lifetime billings with each company will be counted separately. However, working with someone under two different teams within the same company is considered a single relationship and therefore combined in your lifetime billings.

You can find more information in this help article.