The Freelancer Basic plan is your default free plan. The Freelancer Plus plan includes a larger monthly allotment of Connects, membership perks, and visibility into competitor bids.

To upgrade from Freelancer Basic to Freelancer Plus:

1. Go to Settings › Memberships & Connects
2. Select View or Edit Membership Plan
3. Choose the Switch to Plus button on the Plus plan.

Memberships are not eligible for a refund after purchase.

Your plan will be billed every month on the same date. Your billing cycle date resets the day you upgrade to a Freelancer Plus plan. If you switch to the Freelancer Plus plan on July 3, your new billing date will be every month on the 3rd. Your new Connects will be added on the same date. 

Due to variable billing cycles for each freelancer, occasionally, there are overlaps with start dates when trying to upgrade to Freelancer Plus. If you have received the error message: "We are in the process of subscription renewals, and upgrades are not possible during that period." We encourage you to try again in 24 to 48 hours.

Billing dates are centered around your start date and are used to track the 10 monthly free Connects every freelancer gets. If you have a basic account, you can still find your billing cycle at the bottom of the Membership & Connects page. 

Membership billing cycles that start on the 29th, 30th, and 31st of the month will all be renewed on the 1st day of the following month.

You will be automatically invited to join by email approximately 72  hours after signing up for membership.

The Freelancer Plus Group is your central location for all updates around your plan. When joining the group, you’ll be automatically subscribed to all updates to help you stay in the know!  Within the group, our expert group guides will share information on upcoming events, program updates, and more. 

You can submit a request form from your Community profile to waive the freelancer service fee for any new clients you bring to Upwork within the next three months. After you submit the request, our team will be in touch with a client link within the next two business days. Please keep in mind that the client must be a new client and should not have an existing Upwork account. 

You can opt into coaching inside of your Community profile. Once opted in, you will receive an invitation to connect with one of our Upwork coaches via email. Once you’ve signed up, one of our coaches will reach out to you via email. 

To claim your custom profile URL: 

1. Go to Profile Settings 
2. Select the edit button next to Custom Profile URL 
3. Enter your preferred URL
4. Select Save when complete. If the URL is unavailable, you will see an error allowing you to create a new one. 

At this time, there is no limit to how many times you can change your custom profile URL.

To keep your earnings private:

1. Go to Profile Settings 
2. Scroll to Earnings Privacy and check the box.

Important reminder: This setting hides historical earnings on your profile. Your earnings will still be visible when you submit proposals or accept invitations to interview.

When viewing a job post, scroll to the Activity on this job section. There, you will see the bid range, which includes the high, average, and low bid amounts.

You can opt into Upwork Skills Certification inside your Community profile. The Upwork Skills Certification team will invite you to participate in one of our WMSD, D&C, or Customer Support assessments. 

Freelancer Plus members will be prioritized for Upwork Skills Certifications, which include skills in Web, Mobile, & Software Development, as well as Design & Creative skills. You can visit our Upwork Skills Certifications page for a full list of skills assessed.

Once you begin your membership, our team will invite you to be assessed for certification based on your skill tags and eligibility. Eligibility requirements include having a complete profile and ID verification. Once you pass the Upwork Skills Certification assessments and review process, an Upwork Skills Certification badge will appear on your Upwork profile. 

This promotion is only available to freelancers who signed up during the advertised promotional period. Freelancers who have existing subscriptions to Freelancer Plus will not be eligible for these additional features at this time. 

To get these additional perks, sign up for Freelancer Plus and join the invite-only Freelancer Plus community group. You will be automatically invited to join by email approximately 72 hours after signing up for membership.

Existing Freelancer Plus members who did not sign up during the advertised promotional period will not have access to these perks.