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b946232a
Community Member

Cant open my tracker

It always says "we are checking your browser please standby"its been 2 days

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Rayghie,

 

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? Please try performing steps from the "How to completely delete the Upwork Desktop App's cache" section.

 

Thank you!

~ Bojan
Upwork
b946232a
Community Member

Thank you for the response but I already did its been 2 days that its still saying checking browser

BojanS
Community Manager
Community Manager

I apologize for the trouble this caused, Rayghie.

 

Could you please report this following the ''How do I report a problem?'' section of the previously shared guide since that will create a log file with the information needed by our team to assist you efficiently?

 

Thank you! 

~ Bojan
Upwork
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