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siavashkhn95
Community Member

Client ended a scam contract - Need Urgent Support

Hey everyone, a client sent me a contract and after accepting it, he was trying to redirect me to a phishing link to retrieve the information of my Facebook account for fraudulent purposes (particularly run advertisements through the credit cards associated with my account). 

The client blocked me and ended the contract upon bringing this to him. 

I flagged his job post, but I'm not sure if he has been blocked off the platform. 

I've been trying to reach support as well since he had posted multiple jobs and was trying to scam other media buyers too. 

Would this affect my JSS negatively? Is there a way to remove this job from my account? 

Also, I haven't been refunded any connects. 

Appreciate the help! 

1 REPLY 1
LuiggiR
Moderator
Moderator

Hello Siavash,

 

Thank you for being cautious and bringing this to our attention. We've notified our Trust & Safety team of this, and they've taken action accordingly. I can confirm that the client's job post was also taken down for violating the Terms of Service. The Connects you used for this job have been returned, and you should see them by visiting your Connects History page.  

~ Luiggi
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