Jan 12, 2024 10:31:50 AM by Genesis B
I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help.
Solved! Go to Solution.
Jan 12, 2024 01:51:39 PM Edited May 22, 2024 04:38:52 AM by Luiggi R
Hi all,
This thread has been closed from further replies due to an update in new freelancer requirements to receive the initial batch of 50 Connects. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
May 1, 2024 05:08:33 AM by Miriam W
Hello,I am 2 days old in upwork and I am longing to start working..After creating an account I was told that i will receive 50 free connects which i havent received.....and when i try to buy the connects i told to give my promo code...how do i get it?is it possible to buy connects without promo codes
May 1, 2024 05:23:40 AM Edited May 1, 2024 05:25:10 AM by Mykola A
Sure, you can buy without code. Leave it empty.
Noone saw promocodes here.
Your 50 will be assigned in any case.
May 1, 2024 05:56:04 AM by Luiggi R
Hi Miriam,
You'll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you'd like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Regarding the promo code field, you can buy Connects without entering one. We don't have any discount codes or promos available at the moment. Upwork periodically sends offers via email, at events, and through partnerships. To ensure you get the marketing emails, please ensure you've opted in to receive marketing emails in your notification settings. If you set up your notifications settings and don't get any marketing emails, please get in touch with the Upwork Support Team through this page.
May 1, 2024 05:21:16 AM by Yuka T
The 40 connect are not given. I registered on April 29th, when will it be granted?
thank you!
May 1, 2024 05:40:47 AM by Maksym P
You'll get 40 connect after adding a billing method or verifying your profile.
It'll take about 3 days to verify your profile.
Thank you.
May 1, 2024 06:20:57 AM by Yuka T
Thank you very much for your reply.
I just added a billing metfhod, and got it!
May 1, 2024 05:57:04 AM by Luiggi R
Hi Yuka,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
May 1, 2024 06:21:13 AM by Yuka T
Thank you very much for your reply.
I just added a billing metfhod, and got it!
May 1, 2024 04:21:08 PM Edited May 1, 2024 04:21:37 PM by Honey G
I just made my upwork profile and started searching for projects. I found that I need connects to send proposals. Since I am new here, don't I get free connects?
It mentioned in its policy that a new user will get 80 free connects.
May 1, 2024 06:58:03 PM by Joanne P
Hi Honey,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. This gives us time to review your profile and you time to view other freelancer profiles to see what the most successful are including. You can visit the Upwork Academy to learn how to submit great proposals, and much more. Your batch of 50 Connects are valuable and we encourage you to get the most out of them by taking time to learn first. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
May 2, 2024 01:57:40 AM by Shanthi V
Hi,
My current billing cycle is still showing as Apr 1,2024 to Apr 30,2024 and it is not updated to May 2024 so obviously didn't receive free connects for this month. Kindly check and update accordingly.
May 2, 2024 09:19:16 AM by Sherly R
Hi I have same issues it's more than 48hrs already but haven't got my free connect pls help
May 2, 2024 11:30:43 AM by Arjay M
Hi Sherly,
Firstly, welcome to Upwork! I took a closer look and confirmed that the initial batch of 50 Free Connects has been added to your account. You may validate this by visiting your Connects History page. Best of luck!
May 6, 2024 09:22:39 PM by Emmanuel O
Funny enough I don't ever remember receiving this when I joined Upwork many many years ago. However I was wondering if I could get expert vetted, the first one came and went in a flash before I could get ready.
May 6, 2024 10:54:53 PM by Pradeep H
Hi Emmanuel,
The Expert-Vetted badge is invitation-only, meaning we will reach out to you if you qualify. After being invited, you’ll go through a screening process that tests your abilities and professionalism to make sure you have what it takes to be successful as an Expert-Vetted freelancer or agency. You can learn more about this badge here.
- Pradeep
May 2, 2024 08:21:13 PM by Tomas G
I am new first time register, I have already earned a badge. Yet I have yet to receive any connects. I cannot apply for anything this is sort of ridiculous
May 3, 2024 12:08:50 AM by Pradeep H
Hi Tomas,
Thank you for your message. The free Connects will be credited to you within 24-48 hours after you have submitted your profile for review.
- Pradeep
Apr 4, 2024 10:02:06 AM by Kamalapriyas S
Hi,
I'm Kamalapriya Subramanian. I created a new Upwork account for the first time two days ago. I didnt receive the free 50 connects which I'm suppose to get within 48 hours of creating an account with Upwork for the first time.
Thanks,
Kamalapriya
May 2, 2024 09:48:19 PM by Sherry Jean D
Same here it's has been 48hrs after I signed up but I did not received my 50 free connects. Anyone can help?
May 3, 2024 02:07:35 AM by Pradeep H
Hi Kamalapriyas and Sherry,
Thank you for your message. The 50 free Connects are credited to your Upwork account within 48 hours from the time you submit your profile for review.
Kamalapriyas, I see that your profile was created in April and you have already received the Connects on April 4th.
Sherry, I see that you have not completed the 48 hours yet. Feel free to message us if you do not receive the Connects after 24 hours from now.
- Pradeep
May 3, 2024 12:25:42 PM by Kunzul I
Actually i have created upwork account 48 hours ago , as per criteria i had to receive 50 connects free but after 48 hours i have only received 10 connects while my profile is 100% complete . kindly check into the matter and issue me my 50 complete connects .
May 3, 2024 01:26:32 PM by Ghulam A
I think your account is under review by Upwork. You will receive connects when your account will be verified.
May 3, 2024 06:11:28 PM by Arjay M
Hi Kunzul,
I took a closer look at your account and confirmed that the initial batch of 50 Free Connects has been applied to your account. Thank you for reaching out to us here in the Community and welcome to Upwork! Best of luck!
May 4, 2024 08:01:55 PM by Rommel Adrian B
It has been exactly 48 hours passed since I created the account and have still not received the free 50 connects for first time signing up.
May 4, 2024 10:23:27 PM by Pradeep H
Hi Rommel,
I checked your account and can confirm that the free Connects are already credited to your Upwork account. You can refer to the Connect History page to check your Connect balance. Feel free to message us if you need further assistance.
- Pradeep
May 6, 2024 01:19:46 AM by Max H
sb can help me and tell me the reason now i have non connects to bid a work
May 6, 2024 10:07:00 AM by Virgoola D
I’ve just created my account in Upwork. But I don’t have any contacts as a new user, in my account it shows 0 contact. I need contacts to try. The bot doesn't help me at all.
May 6, 2024 02:17:53 PM by Arjay M
Hi Virgoola,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you with more information and further assistance.
May 6, 2024 02:22:54 PM by Rameez U
Hi Genesis B,
You will receive 50 connections 48 hours after creating your account..
Apr 29, 2024 02:54:40 PM by Joe T
Moderators please create a ticket for this issue.
Months ago when I created this account I was told I would recieve and additional 50 connects for adding my payment info. I did but was never credited those connects.
I tried the chat bot many times... :(. It told me to back then to wait 48hrs and if it still hasn't been updated to contact the support team. So it seems this is the only way to contact support because even the listed phone number sends you back to the useless chat bot so please send this to the support team so a ticket can created and the issue can be resolved. Thank you for your time and help.
May 8, 2024 03:11:04 AM by Pradeep H
Hi Joe,
I'm sorry to hear about the delay in receiving the free Connects and trouble reaching our support team. I see that you're already communicating with one of our team members via a support ticket regarding your concern. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep
Apr 27, 2024 01:55:11 AM by Syed Burair A
Hi! Today I have received 10 connects instead of 50 on account creation. Why my connects are limited to 10?
May 8, 2024 04:39:38 AM by Pradeep H
Hi Syed,
Apologies for the delay in responding to this post. I checked your account and can confirm that the free Connects were already credited to your Upwork account on March 27th. You can refer to the Connect History page to check your Connects balance.
- Pradeep
May 9, 2024 12:39:39 AM by Syed Burair A
Hi PradeepH,
Yes I received the remaining connects later the same day.
Thanks for your reply.
May 8, 2024 05:27:54 AM Edited May 8, 2024 07:10:31 AM by Luiggi R
Hello, I registered on the website two or more days ago and did not receive the 50 free connects
**Edited for Community Guidelines**
May 8, 2024 07:10:20 AM by Luiggi R
Hi Mahmoud,
Thank you for reaching out. I see that your initial batch of 50 Connects has been recently credited to your account. You can confirm this by visiting your Connects History page.
May 8, 2024 01:39:35 PM by Elnara B
I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help.I am new to Upwork, recently created an account, but I have not received any connects yet! It shows I have 0 available connects, requesting for the solution from the community
May 8, 2024 02:05:19 PM by Sajid A
You shoud contact with customer support service which is available on upwork
May 8, 2024 04:30:11 PM by Mark P
Sadly, you can't go nowhere with just 10 connects. Minimum of at least 12 connects for you to apply for a job. You would need to buy more connects for you to be able to send your applications to various job openings. That's how it goes now with Upwork, $$$.
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