Hi all,
This thread has been closed from further replies due to an update in new freelancer requirements to receive the initial batch of 50 Connects. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Hi Elnara,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. This gives us time to review your profile and you time to view other freelancer profiles to see what the most successful are including. You can visit the Upwork Academy to learn how to submit great proposals, and much more. Your batch of 50 Connects are valuable and we encourage you to get the most out of them by taking time to learn first. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
You can monitor the Connects within the day. If it is still not added to your account after 48 hours, please let us know.
Hi Kaung,
Thank you for getting in touch. I have noticed that your initial batch of 50 Connects has recently been credited to your account. You can verify this by visiting your Connects History page.
- Pradeep
Hi Greg,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Please know that you’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. Rest assured that one of our agents will be reaching out to you with more information and further assistance with your Connects concerns.
Hi Fel,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Hi Sandy,
I'm sorry to hear you haven't received your Connects yet. It looks like you signed up less than 48 hours ago; you should be receiving your initial batch of 50 Connects within the day. If you don't, please let us know, and we'll gladly assist you further.
Hi Tsanta,
Thank you for reaching out. I see that it hasn't been 48 hours since you signed up yet, though you should be receiving those Connects within the day. If you don't see your initial batch of 50 Connects by tomorrow, please let us know and we'll gladly assist you further.
Hi MD Sohel,
I reviewed your account and confirmed that the initial free batch of 50 Connects was added today. You can validate this by visiting your Connects History page. You're all set! Thank you for reaching out.
Hi Eshan,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may contact us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account.
Additionally, you will receive 10 free monthly Connects every subsequent month when your membership billing cycle renews. Learn more about Connects here.
Hi Hadi,
Thanks for reaching out. I see that it hasn't been 48 hours since you signed up yet; you should receive your free batch of 50 Connect by the end of the day today. Let us know if that doesn't happen, and we'll gladly assist you further.
In addition, I also noticed that your profile photo is not a portrait of yourself. Your profile must represent you as an individual, and all the information in your profile, including your profile photo, needs to be accurate, truthful, and verifiable. Please check this article for more information on updating your profile photo.
Hi Rishi,
It can take up to 48 hours for the free Connects to be credited to your Upwork account after you submit your profile. Feel free to reach us if you do not receive the Connects after 48 hours.
- Pradeep
Thank you for following up, Rishi.
Please allow more time to pass for Connects to be added to your account. If you still don't see Connects on your account in the next 12 hours, let us know, and we will assist you accordingly.
Hi Chaima,
You’ll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. If you do not receive your Connects after that time, you may reach out to us again so we can assist you further. If you’d like to get access to these 50 Connects faster, you can add a billing method. Once we verify your billing details, your Connects will appear in your Upwork account. Learn more about Connects here.
Hi ZH,
Thank you for your message. I checked your account and I am pleased to inform you that the free Connects are already credited to your Upwork account. You can refer to the Connect History page to check your Connect balance.
- Pradeep
Hi Franklin,
Thank you for your message. I see that the free Connects are already credited to your Upwork profile now. Feel free to message us if you need further assistance.
- Pradeep
