Before you can close your account, you will need to withdraw any active proposals on your Proposals page. Once open proposals have been withdrawn, you can close your account by visiting this page.
As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.
I have an Upwork client account with an email address from Gmail that I'd like to close.
I also have a freelancer AND client account with a Yahoo email which I want to continue to use, but once the Upwork Gmail account is closed, I want to switch the settings to use my Gmail address instead.Can you help please?
When I go to 'Delete account' on my Gmail Upwork account it says I have to contact Support Services.
I don't seem to be able to send you a private message. When I click on your link to send you a message, the message says:
Click your browser's Back button to continue.
You were not able to send private messages due to your Community rank. Now that it updated (it takes up to two hours), you should be able to send them.
However, as we already have both of your accounts here, there is no need for a private message.
Regarding your concern, we can go ahead and close the account with the Gmail address (the account from which you posted first on this thread) and after that, you can go to Settings > My Info and update the email address. Would you like us to go ahead and close the account?
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