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How to Delete Account

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aocumen
Moderator
Moderator

Hi Arya, 

Before you can close your account, you will need to withdraw any active proposals on your Proposals page. Once open proposals have been withdrawn, you can close your account by visiting this page. 

As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.


~ Avery
Upwork

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76 REPLIES 76
aocumen
Moderator
Moderator

Hi Arya, 

Before you can close your account, you will need to withdraw any active proposals on your Proposals page. Once open proposals have been withdrawn, you can close your account by visiting this page. 

As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.


~ Avery
Upwork

Hi! Could you please assist me with closing my account please? thank you 

Hi Kseniia,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

Thanx! but unfortunatelly, is didnt help. Do you have another advice except to close contract and proposals? It were closed already. 

Kseniia, I can see you were able to communicate with our team further and your account is already closed. If you need any further assistance please feel free to reply directly to the team.

 

~Andrea
Upwork

Hey andrea,

 

could you please delete my account

Hi Vineel,

 

Our team will reach out to you shortly and will assist you further with closing your account. Thank you.

~ Goran
Upwork

Good afternoon. 

ive been trying to but I'm unable to delete my account. I was hoping you could help me. I've closed all contracts and paid everyone. I was hoping you could delete my account and delete any data associated with it. 

regards. 

Hi Blair,

 

Our team will assist you further with your account on your ticket, thank you.

~ Goran
Upwork

Please close my account and delete all data 

Hi there i would like to close my account. Thank you 😃

Hi Daisy, 

 

I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

I'd like to close my account. I never set a security question, so I'm not sure why it's prompting me for one.

Hi Benjamin,

 

One of our agents will reach out and assist you directly with your request. 

~ Joanne
Upwork
c40d622e
Active

I can't delete my upwork account as a client. I don't have any existing jobs, and I am my own 'company' technically. Can someone from UpWork delete it for me?

Hi Sofia,

 

Thank you for reaching out to us. Your account is now closed as per your request. 

 

~ Nikola

Untitled
b2885f98
Active

I have an Upwork client account with an email address from Gmail that I'd like to close.

I also have a freelancer AND client account with a Yahoo email which I want to continue to use, but once the Upwork Gmail account is closed, I want to switch the settings to use my Gmail address instead.Can you help please?

When I go to 'Delete account' on my Gmail Upwork account it says I have to contact Support Services.

Hi Chiara,

 

Could you please send me a private message with more information along with the Upwork usernames or registered email addresses so that I can check and assist you further?

 

Thank you.

~ Aleksandar
Upwork

I don't seem to be able to send you a private message. When I click on your link to send you a message, the message says:

 

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 14173021.

    Click your browser's Back button to continue.

Hi Chiara,

 

You were not able to send private messages due to your Community rank. Now that it updated (it takes up to two hours), you should be able to send them.

 

However, as we already have both of your accounts here, there is no need for a private message.

 

Regarding your concern, we can go ahead and close the account with the Gmail address (the account from which you posted first on this thread) and after that, you can go to Settings > My Info and update the email address. Would you like us to go ahead and close the account?

Thank you.

~ Aleksandar
Upwork
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