I am having difficulty closing and merging old accounts. I've contacted support and they have been unable to assist. I have several businesses that I own. Many of these businesses have accounts that are no longer in use and are associated with a credit card that needs to be removed. I am unable to use this credit card with my new account because the system says it's been used on 7 other accounts, three of which are active and 4 inactive. I would like to close the inactive accounts associated with my credit card. Upwork support said they are unable to close the inactive accounts because I still have active accounts. This makes no sense. I need to speak to someone to resolve this issue as I would like to avoid cancelling the card altoghether. Please give me advice on how to resolve this issue.
I can see that you already have an open ticket. I have gone ahead and followed up with the team that's handling your case. One of our agents will update your ticket to assist further.
Hello Support Team,
Recently i was having trouble with my other upwork account and that account was Verified by me through ID Verification. Now i want only one account to use and this account (posting from current account) i need to delete/close it. Because i have my primary account verified now. Kindly delete this account as i dont want more than one upwork account. thanks.
I've created an Upwork account a long long time ago but I don't remember the email that is linked to the account that's why I created a new one. I believe that account was not verified. I want to delete that, I'm not even using that, I can't open that account anymore.
I have created an upwork account years ago and totally forgot about that since the email that I was using then was my for my school. I tried to log.in to that email for the purpose of deleting the account but it always says invalid. I don't remember if I change the email to that account or I deleted that account already. I know upwork only allows one account per freelancer and Im very much willing to comply to that, i'm just not sure if the original account I used to create upwork (years ago) was deleted or if I change the email address to that. Can Upwork inform me if that account was already deleted
Looking forward to your response
I have a Client, Agency & Freelancer account in one email address and I have created another Client account in the same email address, so I want to delete that another client account.
It's not letting me because I have one or more proposals in place. How can I delete the extra client account?
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