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anbolo1
Community Member

Payment methods Colombian Upworkers

Hi guys,

 

I'm from Colombia and I'm working for an USA company and I'm concernd about what payment method to use because I'm reading about a lot of bank fees mostly for the exchange currency.

 

I am trying to choose between a local bank (Bancolombia) or Skrill and I would really appreciate if someone in the same situation could give some advice about what payment method are you using and how much the fees cost.

 

Thank you so much,

 

Andrea.

 

71 REPLIES 71
mrdanielprice
Community Member

On my client account I use PayPal as my payment method (I'm from the UK).

 

Depositing $30 into escrow cost me about £22 - £23, which lines up more or less with exchange rate at the time, if £1 or £2 too much, but isn't anything astronomical.

anbolo1
Community Member

Thanks

Hi Andrea.

 

A little late, but here are my two cents:

 

I'm from Colombia too, and I have used the Payoneer service for some time and it has worked well for me.

 

They give you an international prepaid MasterCard (like a debit or credit card), where you can receive payments from US companies (UpWork included).

 

When loaded with money you can use that card in Colombia for paying stuff at any commerce, or even make cash withdrawals from any ATM.

 

They charge an annual maintenance fee of USD 29,95, but only from the available balance on your card; they charge you a USD 3,15 fee per ATM withdrawal as well , but it has no fee for paying with it at any commerce.

 

Check it out, and if it works for you I can give you a referral code so they give you USD 25 for signing up.

 

Regards

 

Andrés

 

**edited for Community Guidelines** 

Would you please give me the referral code?

 

HI Elizabeth. Are you asking for referal code to use on Payoneer? if you are in Colombia i recommend you to use a swift code at a local bank for your payments (i've been on Bancolombia and works really great), it only charge you 3USD or somethimg like that per withdraw on upwork and then you can use the money on your account with a debt card , that sound much better than 30USD anual fee and extra charges for any transaction.

Hi Camilo,

 

Thanks for your recommendation. I am about to get paid and I'm not sure if Bancolombia is the best payment method. I have received international transfers before and some cost. I was told from Bancolombia that international transfers might cost 90.000 COP approx, but it depends on some criteria that I'm not sure, so I would like to ask you if from this platform, how much exactly you have to pay to receive the payment into your Bancolombia account?

I appreciate your answer,

Juan Bejarano

Hi! I’m in the same issue cause I want my payment to be to my Bancolombia account but when signing it up it ask me:
Swift code
4 digits bank code

Do you know which ones are they?

Hi Ricardo,

 

You can ask your bank directly for the correct Swift Code and please try using 1007 for the 4-digit code. You can find this code as well as more information about Swift Codes in this help article.

 

Thanks!

~Andrea
Upwork

Hi Elizabeth,

 

Please clarify your request so we can advise and assist you with it.

~ Vladimir
Upwork
anbolo1
Community Member

**edited for Community Guidelines** 

cmag84
Community Member

Hi Andrea, thanks for your answer, the replies in the forum were banned because you can only write in english.... anyway, i ve seen in the upwork literature a 30 usd fee for wire transaction trough the swift code of the local bank, they only charge you 4 usd for sending your earnings to the local bank? I really will appreciate if you can give me a little light in this issue, , 

AveryO
Community Manager
Community Manager

Hi Camilo and Andrea, 


Please take note that it is a violation of the Upwork Community Guidelines to be posting a language other than English. I look forward to reading your posts in English, so that if there are any questions, I will be able to help. 


~ Avery
Upwork
cmag84
Community Member

Excuse me i did'nt know about that policy, Avery, is there anyway to edit the post, i just can't, and is Andrea not Angela, 

anbolo1
Community Member

Yes they banned just for the envy for not being bilingual lol
Yes I work for an American company and I have been using Bancolombia since the beginning and Upwork only charge me 4USD for every transfer and Bancolombia it doesn't charge any other aditional fees.
cmag84
Community Member

:D, you do the transfer trough the swift code, ? How long it takes until you have it available in Bancolombia? Did you see any charge for the currency exchange?, i was ready to sign up in payoneer, until i say your reply, thank you so much for having the time to answer me.

Andrea... i've been reading what you post about Bancolombia, and it's exactly the last step i need to make to sync up my earnings. I'd be really grateful if you give me a hand with it. I asked Bancolombia and they said the code on the billing method that upwork requests is a credit card code, so i can´t transfer the earnings to my bank account. I'm really confused and I really aprecciate if you help me.

 

Thanks a lot.

on lasts month for 2016 i tried move my earnings to  bancolombia and was a big headache!  and i finally got again the payoneer card and i get my earning there. my transfers never appear on bancolombia and were returned like a 20 days after.

As long as your Bancolombia account is approved to receive international transfers you don't need anything else. The Swift code is the one Andrea gave COLOCOBM and it's easily found in the Bancolombia website or by just googling it. But please please make sure that you are allowed to receive the money, if not you'll get your money returned to UpWork.

 

Just go to an office and tell them you need to fill out a form called "solicitud de compra de divisas" (hoping that doesn't get edited as it's the exact name you need). I had that form filled out like 7 years ago, but it is still the same. I made my first transfer from UpWork this week and I got the money the same day.

 

 

@Andres G, its always interesting to report this misinformation back to Bancolombia and, if it fails, to the "Defensor del Cliente"

Hi there guys! I'm switching my withdrawals from PayPal to Banco de Bogotá for my convenience. If anyone from Colombia has the same Method enhanced, an advice for transactions to do not failed, will be much appreciated.
anbolo1
Community Member

Yes, the bank gave a swift code and I introduced my account information and like I said Upwork just charge me 4 USD and use the latest current exchange and I get COP in my Bancolombia account without any other fee than the monthly quota for the card. Neither for the international transfer or currency exchange. The only thing you gotta do it's get to a bank office the very first time you got the payment and then you gotta ask to sign in a document in which you allow them to put immediately the money in your card. Usually takes a couple of hours 1 or 3 after the withdrawal to get my money.
cmag84
Community Member

I'm going to try that, thank you so much Andrea!!, have a great day

anbolo1
Community Member

You're welcome! 

anbolo1
Community Member

And dont forget that the very first time you wont see the money in your balance until you go for yourself with a cashier.

adonay28
Community Member

Hello Andrea, so i did my first LFT withdrawal, but i need to get to the bank in person to claim the funds, because it requires my citizenship car id attached to the wire transfer. What should i tell to the bank when i get there? i just need to be able to receive the funds automatically. Apparently Upwork can't attach my ID to the wire transfer

AveryO
Community Manager
Community Manager

Hey Camilo and Andrea, 

 

I apologise for the oversight, I've edited my post to reflect the correct name. I'm happy to see that Andrea was a great help to you, Camilo. 

 

If there's anything we can help you with, let us know!


~ Avery
Upwork
anbolo1
Community Member

Hi , as far as I know with my local bank in Colombia is just to get close and ask to them for make the withdrawal automatically to your account. I hope this be useful.
bell4charles
Community Member

HI, , MY NAME IS CHARLES AND I AS WELL WORK FOR AN AMERICAN COMPANY ,FROM MEDELLIN COLOMBIA, I JUST STARTED AND RECEIVED MY FIRST PAYMENT, I WAS WONDERING IF YOU HAVE RECEIVED WIRE TRANSFERS FROM UPWORK TO BANCOLOMBIA. OR IF THERE IS ANY ADVICE YOU COULD GIVE. 

HOW LONG DID IT TAKE YOU? DID YOU HAVE TO CONTACT BANCOLOMBIA IN ORDER TO RECEIVE YOU PAY?

THX IN ADVANCE

 

Hi Charles, i have used the wire transfer to BANCOLOMBIA account without any problem, they will charge you 4 USD, just register your account with the BANCOLOMBIA SWIFT CODE, you can find it online or ask in an office, you need also to sign a paper form in the bank the fisrt time you receive a payment from upwork, hope it will help you.

THANKS FOR YOUR QUICK RESPONSE CAMILO, I CAME TO REALIZE THAT THE ANSWER TO MY QUESTION WAS POSTED BEFORE I EVEN ASKED... IF YOU HAPPEN TO KNOW WHAT IS THE NAME OF THAT PAPER OR DOCUMENT,?, OR JUST BY ME WALKING IN AND EXPLAINNING TO THEM MY SITUATION THEY WILL KNOW WHAT PAPER IT IS THAT I NEED... ALSO JUST TO CONFIRM ...., YOU ALSO RECEIVE YOUR PAYMENT 1-3HRS AFTER YOU WIRE? OF COURSE AFTER SIGINING THE DOCUMENT IN THE BANK?

THANKS AGAIN AND I WISH YOU THE BEST.

Yes, it doesn't take too much time, go to the bank and ask for it, it is a form when you accept the international transfer.

 

Good Luck!!

oaparicio
Community Member

Hello, 

 

how much time takes in appear in your bancolombia account after make the payment in upwork i have been waiting for 2 days and they said that not get any transaction. 

 

 appreciate 

 

 

thanks 

 

 

Omar

e417cc9a
Community Member

Hi, I was trying to link my Bancolombia account and I got this. Did they update that $30 fee per withdrawal? Can someone please explain me what it is?

 

e417cc9a_0-1702350763972.png

 

oaparicio
Community Member

 

Hello

 

did you get the money by Bancolombia?

 

please let me know im trying to set up with them.

 

thanks 

 

Omar

vrestrepo9
Community Member

Hello everyone, Ijust started on the site and this is the first time I am doing anything like this and .... I'm very confused it's like the more I read the less I get hahaha any of you would be amazingly kind enough to explain things too me? i know im asking for a lot! also Im having trouble with adding my bank account, it's a savings account from bancolombia but as you know the our debit card dont have the same info and codes as a credit one like in the US, I need a lot of clarifying hahahah I hope any of you can help me. Thanks in advance.

 

Victor.

Hi Victor, just ask in a Bancolombia office for the swiftcode of the bank, register your account number with the code as your payment method on upwork, once you are ready to withdraw, only the first time you need to go to the bank an sign a form to accept international transfers direct to your account, thats all.  

vrestrepo9
Community Member

Hey, it's me ... again hahaha sadly when i went back to the bank, they told me they still dont understand what i need to make it work and they are offering me a credit card and thats not what i need. Can you walk me through the steps of the process cause i don't know anymore how to ask for it. Thanks a lot 🙂

Hello, 

 

Just ask for the swift code is COLOCOBM

I have a debit card and it was very easy linked it to Upwork.

 

Cheers,

Andrea

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