Community Manager
Hi Joy,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Update:
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Retired Team Member
Hi Saba,
Thank you for reaching out to us here in the Community. This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count.
Check out this help article to find a helpful chart explaining this process.
Retired Team Member
Hi Marcin,
I understand your concern. Your total number of eligible weeks has not changed since the last time we checked. To be eligible, you need to have Rising Talent status or a Job Success Score of 90% or higher. We update your eligibility every Saturday by adding the current week and dropping the week that was 17 weeks ago.
To increase your eligibility, you have to meet the criteria this week, but not 17 weeks ago (your eligibility will go up by one week).
To decrease your eligibility, you have to fail the criteria this week, but not 17 weeks ago (your eligibility will go down by one week).
You can refer to this help page for more information.
- Pradeep
Retired Team Member
Hi Aditya,
Thank you for reaching out to us here in the Community. This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Retired Team Member
Hi Usama,
Thank you for reaching out and we admire your eagerness in getting the Top Rated badge. However, you see the same number of weeks because you've accumulated a block of non-eligible weeks in the past 16 weeks of the calculation window. You'll need to wait for those non-eligible weeks to fall out of the calculation while achieving all the requirements in the current week.
Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. You can refer to this help article to find a helpful chart explaining this process.
Retired Team Member
Hi Philip,
One of the reasons why your eligible weeks are not increasing is because the number of weeks you are eligible for is the same as the last time we checked. To be eligible, you need to have Rising Talent status or a Job Success Score of 90% or more. We update the number of weeks every Saturday by adding the current week and dropping the week that was 17 weeks ago. You can refer to the chart here.
You get one more week if you are eligible now and not 17 weeks ago. You lose one week if you are not eligible now and were 17 weeks ago.
- Pradeep
Retired Team Member
Hi Anthony,
There is no way to check which weeks they were. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Your JSS can change because:
- You’ve received poor public or private feedback from one or more clients
- You’ve received very positive public or private feedback from one or more clients
- A higher-value job is added to your JSS and it outweighs lower-value jobs
- Past jobs are no longer considered because they fall outside the time frame
I suggest that you continue applying for jobs and winning projects to get more feedback from clients and potentially increase your JSS. To read more on this, kindly check this article.
Retiring Moderator
Hi Disha,
To earn Top Rated badge, you need to maintain Rising Talent badge or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Retiring Moderator
Hi Waqar,
Thank you for reaching out. This is normal since you used to have the Rising Talent badge and no longer have it, and the Top Rated eligible weeks increase when you maintain Rising Talent status or a Job Success Score of at least 90% for at least 13 of the last 16 weeks. You can check this article to learn more.
I have been holding 90%+ JSS for 3-4 weeks but top-rated eligible weeks are not growing. Here is my current stats:
Retired Team Member
Hi Firdavs,
When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Retired Team Member
Hi Zainab,
Out of the past 16 weeks, you still have the same total number of eligible weeks as last time we checked. Eligible weeks must include Rising Talent status or a Job Success Score above or equal to 90%. Each Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. You can check this help article which also provides an example of how it is calculated.
Retiring Moderator
Hi Gokhan,
This is correct. Maintaining Rising Talent status or a Job Success Score of 90% for at least 13 out of the last 16 weeks is part of the criteria for earning the Top Rated badge.
This means that, if you've accumulated a block of non-eligible week(s), you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
