We are aware that M-Pesa is currently having a technical issue that is causing withdrawal delays. We are closely monitoring the situation and will share updates here as soon as we have them.
I tried a withdrawal that failed, and unfortunately the money was debited from my Upwork account.
How do I raise a ticket for Upwork to help out?
Were you able to receive your funds? I'm currently facing the same issue
Hi Upwork, I recently made a withdrawal request. I received a confirmation message that my payment has been processed but I haven't received the funds in my Mpesa account. I have done several withdrawals and it always takes less than 30 minutes. Please assist.
Hi Elphas.. Same thing has happened to me.. Sasa doh imelost ama?
I've also experienced the same. Even went ahead to contact Safaricom. There seems to be a problem with Upwork today.
I am currently facing the same issue and it's frustrating.. can you initiate a trace for my situation as well??
Hi, hapana ni kama Upwork iko na shida. Nimeangalia previously filed tickets kuhusu hii topic wanaambiwa tu wait till 24hrs ziishe. File a ticket so that they know ni kila mtu.
Wah!. What did Safaricom say?
Safaricom hawasaidii.. Hebu sendmessage to email@example.com
Hopefully they will sort us out...
Let me text them sai. Zako zikiingia please let me know n I'll do the same too.