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8ddc61ab
Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep
Upwork

View solution in original post

1,294 REPLIES 1,294
celgins
Community Member

If your profile is new (it appears to be), you must subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit your first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up. Then, you will start receiving the 10 free Connects tied to your membership.

 

But first, you should update your photo and complete your profile.

same dear 

abbabc88
Community Member

Hello!! I joined Upwork 2 days ago but I didn't get any connects , I heard we get some free connects on joining and I added 2 payment methods in get paid. I went to connects history but is still showing 0 (Zero)

Also I would like to know how long it takes payment method to be active

Thanks

Buying connects might be a good idea to start applying for jobs. Good luck! I also signed up yesterday and didn't receive any connects. I bought a $15 connect pack and managed to land my first job.


4689fe83
Community Member

My upwork profile is updated to 100%, but still connect is yet to be credited to my account. Can you kindly help me in this part

Hi Sarali,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
008ded5a
Community Member

 

Hi, I'm new, I'm 4 days since I opened my profile and I still haven't received my connects, could someone help me?

Hi Ludis,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
36f3a1fd
Community Member

Dear sir/madam,

Greetings...

I am asking for connects. I signed up to Upwork lately, but I didn't receive a free connect given when a new account was opened. So kindly, can I receive the connects that I am supposed to get as a new member?

 

Best regards

577d4ecc
Community Member

"It's been over a month since I joined Upwork, but I haven't received any free connects yet. So, I request Upwork to provide me with free connects."

Hi Yasir,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Upwork
43ab0eb7
Community Member

Dear Team,

 

I created an account in Upwork. but i didnt get any free connects. please let me know if free connection is still availabale or not.

i didnt recived benfits of free connects.  kindly reslove and update.

 

Regards

Raheesh 

Hi Rigo, I hope you are doing well.

 

I am new member in Upwork like you and I didn't get free connects. This is not Upwork's problem.

I hope this helps. Thank you for your time.

 

Best regards, Thomas

Hi Rigo and Thomas,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Upwork
42e3928f
Community Member

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have not yet received the initial 50 connects typically provided to new freelancers to help them get started on Upwork.

Thank you for your assistance

Hi Asadullah,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
ed4fc316
Community Member

Hi, its been more than days after I created my upwork account, but no connects has been given to my account. It still has 0 connects until now. 

Hi Sheel,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
e9edffdc
Community Member

Hi, i have problem since I created my account, i haven't received the 10 monthly free connects, what should I do? I would be really grateful if anyone can help me with this, thank you!

Hi Agostina,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
e321a20c
Community Member

Hi! Dear 

My name is Jobayer Hossen from Bangladesh 

I am a new member of Upwork. I don't know about this 

e321a20c
Community Member

It's been almost a month and a half for me. But I haven't got free connect yet. But why? Does anyone know about this? 

87177839
Community Member

I created my profile as a freelancer on Upwork more than 48 hours ago but I haven't received the 50 free connections yet. Is there a reason for this? How could I solve this issue? 

e12c2a7b
Community Member

I read that I will receive 50 free connects for creating an account and my current balance is 0 connects. It's been more than a week since I created my account! Thank you for your help in advance. 

c0021aeb
Community Member

I'm Karen and I'm a beginner in this excellent platform! trying to understand how it works and seeking to generate a good connection with the rest of the freelancers and companies (clients) to be able to work in a great way so I accept advice!

A question... I don't receive yet from Upwork some connections to apply a work. I understand that when you start here you receive some o not? 

Thanks a lot!

 

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