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Updates to the Diversity-Certified Badge

biancabartel
Community Member

Have you heard about the new Diversity-Certified Badge? We announced them here in October. These badges empower our independent businesses who are Minority-owned (including Black-owned), Woman-owned, U.S. veteran-owned, Disability-owned, and LGBTQ+-owned to leverage their external certifications and help them win more of the work they love. 


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Supplier diversity is important to many businesses that value a diversity of perspectives and points of view. We are deeply committed to creating an inclusive future of economic opportunity on our platform. While we don’t ask our talent community for demographic information today, we have clients with diversity and inclusion initiatives that want to support underrepresented groups and actively seek out diverse talent to fill these goals through Upwork. These badges are a way for talent to show off their certifications and connect with clients. 

 

We’re hosting a webinar on March 25th at 11am PST to share more details about diversity certification and the process behind it. We are also releasing other educational content around diversity certification over the coming months, so let us know if there are specific topics you would like us to cover.

 

We encourage our talent in the US who have certifications to add it to their profile. You can do so by clicking the + icon in the “Diversity certification” section of your profile. First, we ask you to provide your business name, Diversity category. Then you’ll provide information on the certification provider, type, certification number, and expiration date. Once all the details are entered and saved, the information will go into manual review for Upwork to validate your certification. 

 

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Please note: There is a different section of the profile for entering skill-based certifications like AWS, Google AdWords, etc. This has been a point of confusion, so we wanted to clarify these separate areas. 

 

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By adding your diversity certification information and details, you will receive a badge displayed on your profile visible to Enterprise Suite clients in search both through a “Diversity-Certified” filter and on the search result tiles.

 

Upwork is currently working with certifying bodies in the United States. We plan to expand to Canada in the coming months. We are starting with the U.S. because the guidelines for diversity certifications are clearly defined for U.S. businesses and we are more familiar with them. 

 

Here’s a brief history lesson on how diversity certifications began: Supplier Diversity started in the U.S. in the 1960s as part of the American Civil Rights legislation when President John F. Kennedy amended a federal order to take affirmative action into consideration for federal contracting. As this movement continued to grow through the decades and expand into private corporate supplier diversity programs, other countries started to take notice.  Canada pushed their Employment Equity Act in 1986, and the UK implemented a similar statute in 2000 for local governments.

 

We recognize there are other international certifications, and diversity can be defined differently in every country. That said, we're actively pursuing outreach with third-party organizations to broaden our geographic reach. If you know of a certifying agency in your country, please share it with us so we can look into them.

 

For additional information, check out our Help center article. 

 

89 Comments
AveryO
Community Manager

Hi Michelle, 

 

We recognize there are many other national, state, and local certifications -- this list is not exhaustive. You can choose "I have a different certification" in the meantime. 

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Michelle B wrote:

Why do you have to have only this specific certification to get the badge? 


 

bradley-hodges
Community Member

Soooo... would this include a graduate class in intercultural communication as credit for a Master's of Arts in Applied Linguistics. If not, why not?

dmwdsprimealpha
Community Member

Yep this is a lawsuit waiting to happen,,

annabellaz
Community Member

I love this so much. For all the naysayers **Edited for Community Guidelines**, keep in mind there is a man-made hierarchy of power within this world, with black women being the most marginalized.

lheibler
Community Member
How will Upwork be monitoring this to assure these badges aren’t also used to discriminate as well as promote diversity?
lheibler
Community Member

Thank you; the amount of **Edited for Community Guidelines** in here upset other people might get equal opportunities as them is embarrassing.

AveryO
Community Manager

Hi Laura, 

 

We can't ensure that all clients will consider these badges an asset. However, we know that there is a desire from businesses to connect with diverse freelancers and agencies. We also prohibit discrimination on the platform (per our Terms of Service and our non-discrimination policy) and take action when there is evidence of discrimination on the platform.

Regardless of whether the badges are present or not, users can file a report by flagging a job post (by clicking on the Flag as Inappropriate link) or filing a ticket directly with the Customer Support Team. These will be reviewed accordingly.

 

AveryO
Community Manager

Hi Brad, 


Freelancers and agencies that meet certain criteria can seek to be awarded different types of diversity certifications through numerous third-party certification agencies. If you have earned one as a minority-, women-, LGBTQ-, veteran-, or disability-owned agency/business, you are eligible for our Diversity-Certified Badge. 

The process can vary based on the agency that is awarding the certification. Typically, it includes interviews, providing documentation, an on-site visit, and a fee.
Note: Upwork doesn’t award the certifications, we provide the Diversity-Certified Badge if you’ve earned certification from an outside group.

For example, these are just a few of the agencies that offer certification for qualified businesses and each may have unique requirements:

Note: Upwork is currently working with certifying bodies in the U.S. only.

bradley-hodges
Community Member

**Edited for Community Guidelines** There is simply no standard definition of race, sexual orientation, and now, even of gender. On the other hand, there can be mutual respect for diversity, and I think that merits Upwork's badge far more than any meaningless identity label.

navyvett
Community Member

Thank you for sharing this factual information. I think it is disheartening that professionals make such rude and negative comments without doing the research and understanding the reasoning behind what UpWork is trying to do for us SBO's.

 

Thanks for your emotional intelligence and professional response to those who needed more explanation.

 

Regards,

Dr. P