Product Updates

Explore our latest platform releases and learn how they strengthen your Upwork experience.
michaelajornlin
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We’re excited to announce a new way to add a certification to your profile. Upwork is partnering with Credly, a leading digital credential platform, to expand the number and breadth of certifications that can be verified on Upwork.

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4f19aa7c
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We redesigned the browsing experience for Project Catalog to help clients quickly find the exact project they need.

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2c724a5e
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We’re testing the best way to share important Terms of Service (TOS) reminders with you, so clients and freelancers might see two educational alerts in Messages beginning the first week of April

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michaelajornlin
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Over the next several months, we will be changing our pricing structure for clients. Our goal is to simplify pricing by removing subscription tiers (with the exception of our Enterprise offerings) and moving towards an easy-to-understand fixed-percentage model.

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jamesbiggs
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Today we’re reintroducing the proposal boosting feature with some changes, but first, we’d like to share our findings from the test with you.

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2c724a5e
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Enterprise clients can authorize up to four users to approve all contract offers before they’re sent to freelancers.

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daf39d2c
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Freelancers based in Ukraine are eligible for expedited payments, check-ins, and a freeze decrease in Job Success Score (JSS).

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michaelajornlin
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A couple of weeks ago, we began testing changes to the proposal submission page. That test was paused based on initial findings but has now been resumed with changes.

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michaelajornlin
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Gain access to new analytic tools to help track insights about your invites, profile views, and job proposals on the Upwork platform. Click through for more information on the latest platform update.

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michaelajornlin
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Last year, we announced testing of an availability badge. The test has ended and this badge is now available to all talent.  The availability badge is designed to provide talent with greater control over their invitation flow and ability to more easily communicate to potential clients that you are available for projects right now. You can choose to add an availability badge to your profile using Connects to more accurately signal when you become more or less available for new work.

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michaelajornlin
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US Tax law requires that Upwork provide certain US-based freelancers with IRS form 1099-K as proof of income. It has details that freelancers need in order to file their taxes or to apply for certain government benefit programs. Due to recent changes to US tax law (including The American Rescue Plan Act of 2021), some freelancers who did not qualify in the past may qualify to receive a 1099-K starting with the 2022 tax year. The new rule will be effective beginning with payment transactions settled after December 31, 2021.

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michaelajornlin
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1 Comment

Starting early next year, we will begin collecting Ukraine’s Value Added Tax (VAT) when talent and clients registered in Ukraine purchase Upwork services. Ukraine signed a new law on June 29, 2021 requiring Upwork to collect VAT for certain transactions.

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michaelajornlin
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We’re rolling out a new way to authenticate in Upwork’s mobile apps. Instead of authenticating by entering a password, enrolled Mobile App users will be able to authenticate using the same biometric (their face or fingerprint) that they use to unlock their mobile device. This feature provides you with another option for authentication wherever you usually enter your password on Upwork’s mobile apps.

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jacobolumbreras
2634 Views
1 Comment

Updated January 18, 2022. See comment section.

Building a network of fellow professionals you can count on is one of the best ways to grow your business. Today we’re announcing a beta test as the first step in a greater initiative. With this feature, talent included in the test can save and message other talent on the platform. 

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michaelajornlin
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We’re introducing a new feature designed to help you make the most of your time and expertise on Upwork so you can increase earnings, build a network of clients, and boost your reputation. With the new consultations offering within Project Catalog™, clients can book time with you for your subject-matter expertise.

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michaelajornlin
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As part of our continual effort to create a more inclusive future of economic opportunity on our platform, we are happy to announce that independent talent will now be able to add military service to their Upwork profile.

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michaelajornlin
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We are testing the ability for clients to send direct messages to agencies prior to the creation of a job post. Read on to learn more about this feature.

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michaelajornlin
748 Views
2 Comments

Over the coming weeks, you may see changes to Upwork Messages on desktop. These changes reflect, in large part, technical modernization. In addition to a new look, the Messages page should load much faster due to backend improvements. Read on to learn more about these updates.

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michaelajornlin
1676 Views
7 Comments

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The Loom recording integration in Upwork Messages is now available to all users! Earlier this month, Hailey Kilbarger, Upwork Education & Training Specialist, and Katrina Joerg, Upwork Customer Support Manager, hosted an event with Upwork’s Engineering Lead, Mike Maietta. Continue on to watch the video!

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michaelajornlin
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1 Comment

Over the next few weeks you may notice changes on the Find Work homepage where freelancers find great projects. Read on to learn more.

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michaelajornlin
1783 Views
2 Comments

Work Diary is getting some updates to improve overall responsivity and the mobile experience. Check out the changes and get some helpful tips on using the updated Work Diary.

 

See the comments for updates made since the initial release.

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50768745
3301 Views
34 Comments

Hello Upwork Community, Stan here. I’m new to the Community team here at Upwork. I’ll bore you all with a more formal introduction down the road, and instead jump right into some updates. Initially, many of these are updates behind the scenes, but over the coming weeks they’ll start to become much more visible.

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kochubei_valeria
2839 Views
4 Comments

Clients have shared the value of easily accessing independent talent they've worked with before. They’ve also asked for a way to save promising new talent for future projects. Virtual Talent Bench™ does that and more, letting clients seamlessly discover, organize, and create long-term relationships with talent who boost their business. Special thanks to our Community members who helped bring these improvements to life through valuable input and feedback.

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vladag
6919 Views
21 Comments

We’d like to share a new integration that has been added to Upwork Messages, it’s called Loom. It’s a tool that allows users to record their screen and add a voice-over in the recording. You can quickly send recordings to others in Upwork Messages to make sharing work and collaborating easier.  Many of you are already familiar with Loom and have requested we add this integration. Even if you’re new to Loom, we think you’ll appreciate it as an efficient and engaging communication tool.

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kochubei_valeria
3853 Views
24 Comments

Collection of Canada Taxes has begun today, November 15, 2021.
As of July 2021, we are required by Canadian law to collect Goods and Services Tax (GST) and provincial level taxes including Harmonized Sales Tax (HST), Quebec Sales Tax (QST), and Provincial Sales Tax (PST) (we’ll refer to all of these as Canadian Transaction Taxes) when freelancers, agencies, and clients in Canada purchase Upwork services. This applies to fees and subscriptions paid to Upwork and
does not apply to services provided by freelancer to client. 

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