Account Suspended

[29df2522]

I have completed 10 time identity card, Tax Card, resident card, and when started my upwork account that time also confirm my identity and upwork client account in also confirm my credit card and ATM card.

My freelancer massage me I am fraud but I am not but I can't reply because my account is restricted all call me fraud my reputation became damage please fast solution now 

I have attached

Passport 

Tax payers card

Government I'd card 

Election Card

I'm from India please help me send your number and call me and video chat and verify me my all project are stopped 

Please immediately activate 

[JoanneP]

Hi Muhammad,

Thanks for following up and sharing this screenshot. I'm sorry that the submit proposal button is not working for you. I have requested the help of our team. Someone will contact you directly via a support ticket to assist further. 

[dmz_jmz1]

May I please get some help with this, I am having the same issue.

[PradeepH]

Hi Damaris,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[b_dobbenberg]

Hi guys I have the same issue.  Can someone help me out?

[LuiggiR]

Hi Bram,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[2b52c7c0]

Hello, 

I am also having the same issue. Any help is appreciated. 

Thank you

[ef0a3b9b]

 I am not able o apply for for jobs what happed 

[LuiggiR]

Hi Shreyas,

I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further. 

[vrsanghvi]

Wow, so many threads on this topic and so many people having this issue, myself included. And for quite some time now.

What's the problem UW?  Got be systemic, right?  Can't be that so many people are having specific individual issues with Apply Now that you got to fix them case-by-case.  There must some common account issue(s) that is causing this.

Clue is in, so that we are not raising tickets and waiting for days for it to be resolved. Perhaps we can fix it ourselves and move on.

[7a9da9e6]

I am having almost the same problem.  The apply now allows me to click it, but the result is endless rendering.  HELP please

[7a9da9e6]

I've been having problems whenever I click on the apply now button.  Every time it keeps rendering and rendering after I've clicked it.  It's been for two days now and I'd really appreciate some assistance as soon as possible.

Plus, I've submitted 6 Purposals (the Connects shows that) and then the system suddenly bumped it down to 5 (with the Connects still showing for 6)

Thank you

[ArjayM]

Hi Chaddy,

I looked closely at your account and confirmed that there are no restrictions so this should not be the case. Have you tried using a different browser or the incognito mode of the current one? You may also consider clearing your cache and cookies.

Let us know if the issue persists with a screenshot of what you can see from your end; we'll look further into that for you.

Additionally, as a freelancer your profile picture has to accurately represent who you are, it obviously shouldn't be a photo of a place, a design or object, or someone or something else (also, misrepresenting who you are, goes against our Terms of Service.) You may visit this help article for more details on how to choose a good profile picture.

[7a9da9e6]

Thank you for responding Arjay.  I have already cleared the cache and cookies and I've tried using several browsers, but the system still won't let me apply.  Please help asap.

Thank you again!

I will definitely add a profile pic as soon as this issue (unable to apply) is resolved.

[LuiggiR]

Thank you for letting us know, Chaddy. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[e6f7fd5c]

I am having the same issue not able to apply for any job.

[LuiggiR]

Hi Irfan,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[lloydvsanchez]

Hi! need help here. I cant apply for another job, the apply button is grayed out. I'm stuck with a contract. I've submitted my work but the client is unresponsive. I completed the job last Feb 28, 2024. Do I need to wait for 15 days (escrow release) before I get to apply for another job? How can I apply to other jobs while waiting for the client to close the contract?

[LuiggiR]

Hi Lloyd,

That's correct; upon submitting your deliverable on a Fixed-Price contract, your client has 14 days to review it. If after that time your client does not respond, the funds in escrow are automatically released to you. You can see this article for more information. 

For the issue you're having submitting new proposals, we’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[5e904138]

Hi! I'm unable to apply for a new job. The button to "Apply Now" doesn't work. Please help.

I have attached a screenshot. 

[968c7005]

I am new to Upwork. I added billing info, but I got a notice at the top of my screen saying it needed updated. I updated my billing info and added two billing options. Both are now showing up on my profile settings, unlike before. Although the methods are showing up, I still have two notices at the top of screen. I am unable to apply for jobs. The button is greyed out. Upwork chat said I needed verify my identity, but I didn't see the option listed under account settings. I also do not know how to check if my profile has been verified and approved. I have 50 connects. How can I remove the holds on my account so I can start applying?

[01504910]

Hi! I'm not able to apply for any job. The "Apply now" button doesn't work. What is wrong? Can you help me with that?

[c7628d45]

I'm having the same issue ,please is yours resolved?

[0f28e8b9]

Hi, I am also having the same problem. The apply job button is opaque hence I cannot apply for any job. Help.

[IvygailJ]

Hi Darren,

I am sorry to hear that you are unable to submit a proposal. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[540c7e75]

hi dear pradeep.

i have same issue as joseph describe due to some family restriction i add sister payoneer that is linked to my joint bank accout that we both share i have all documents but my account is suspended due to this paymemt method.why,? they dont even ask any verification..when i have all documents .

plz help me as soon as possible