Feb 14, 2024 05:33:10 PM by Teteus B
Hello there,
My account name is currently Teteus Bionic, even thought I did not set that name and after trying several times to change the name it is not changing; as my name should be Matheus Moraes
When I go to account and press the icon to change information, it allows me to type in a new name, the problem is after saving the changes it refreshes and the name remains unchanged.
Feb 14, 2024 07:46:52 PM by Joanne P
Hi there,
I'm sorry to hear that you are experiencing issues updating your name. Please try again to type in your name in your settings after clearing your cache and cookies or using a different browser. You might also want to check that your browser is up to date before attempting the change again. If the issue persists, please let us know.