Amount Refunded - Payment not received!

[mariyamch]

Hi, I just want to update that I haven't received my payment. I have completed the task on 6th Sep 2023. The contract is open and today I received this message attached below. 

Kindly guide me what should I do so I can receive my payment back!

Thank you.

**Edited for community guidelines**

[JoanneP]

Hi Maryam,

I can see that one of our agents has already reached out to you. Please feel free to respond to the ticket by going here.