Solved: Automatic membership plan

d_gebeyehu · ‎01-16-2023

Hello,

I just found out that my automatic membership plan was not refreshing my membership which is typically deducted from my account balance and I didn't get my connect.

Thanks.

Regards,
Daniel

759e32fa · ‎01-17-2023

Hi Daniel,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~ AJ

View solution in original post

759e32fa · ‎01-17-2023

Hi Daniel,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~ AJ