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0f91b690
Community Member

Boosted Proposal Info.

Hi,

 

Could you please provide some information about the boosted proposal?

 

After submitting a proposal, I was at the top of the boost list, but the client hired another freelancer. In this situation, will my boosted connects be refunded?

 

Thanks

ACCEPTED SOLUTION
ArjayM
Moderator
Moderator

Hi Muhammad,

 

In general, no Connects refunds will be issued for Boosted Proposals that receive an eligible interaction or are successfully boosted at the end of the auction.

 

If you boost, but are knocked out of the auction before receiving an eligible interaction, you will not be charged. Refunds are only issued if you bid for a job that we end up removing due to a Terms of Service violation. You’ll be refunded both the boosted Connects and the cost of submitting the proposal.

 

We suggest you visit this help article to learn more about how boosted proposals works.

 

~ Arjay
Upwork

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1 REPLY 1
ArjayM
Moderator
Moderator

Hi Muhammad,

 

In general, no Connects refunds will be issued for Boosted Proposals that receive an eligible interaction or are successfully boosted at the end of the auction.

 

If you boost, but are knocked out of the auction before receiving an eligible interaction, you will not be charged. Refunds are only issued if you bid for a job that we end up removing due to a Terms of Service violation. You’ll be refunded both the boosted Connects and the cost of submitting the proposal.

 

We suggest you visit this help article to learn more about how boosted proposals works.

 

~ Arjay
Upwork
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