Can't Sign up

[c959c44d]

When I try to log in, it tells me that the username is not found/error. But when I try to sign up using the same email, it says that the email is already in use? I created this account so I can post this question, I was really hoping to use my real name and real credentials for upwork. 

[AndreaG]

Hi Mich,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?