Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 14, 2020 10:23:22 AM Edited Jul 14, 2020 01:13:04 PM by Tilek O
Hello again, I still can't set my city(Bishkek). It's only available to choose among UA cities
Nevermind, it's been updated
Jul 14, 2020 10:55:39 AM by Bojan S
Hi Tilek,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jul 14, 2020 07:09:37 AM by Dmitry P
Good day, unfortunately, when I started my registration process, my country chaned to the US. I can't chage it now anyhow, so could you please swap my country to Russia?
Jul 14, 2020 07:39:02 AM by Bojan S
Hi Dmitry,
Your country was updated to Russia as per your request.
Thank you!
Jul 14, 2020 07:52:56 AM by Moacir R
can someone help me confirm my account, i'm new to upwork and put as i live in the usa, but i'm in another country, i just need a number to receive the 5 digits of confirmation !
Jul 14, 2020 08:17:17 AM by Bojan S
Hi Moacir,
Please note that your country should reflect the one you're physically located in and be able to verify it. Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Jul 14, 2020 08:54:41 AM by Bojan S
Thank you for following up, Moacir. Your country was updated as per your request.
Jul 14, 2020 09:38:06 AM Edited Jul 14, 2020 09:58:52 AM by Bojan S
I couldn't confirm the code because it has the wrong number that I put in the USA!
my number is this +**Edited for community guidelines**
Jul 14, 2020 10:00:36 AM by Bojan S
Hi Moacir,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jul 14, 2020 10:08:38 AM by Ruth D
Jul 14, 2020 10:14:12 AM by Moacir R
is configured with the wrong cell number, how do you change it?
Jul 14, 2020 08:52:49 AM by Siddhartha P
Not sure why I am unable to set the country on my profile to "Canada".
It shows "Albania" as default and is greyed out; I am unable to change it.
Has any of you encountered similar issues?
If Yes; Can you please guide me how to solve for this issue?
Best regards,
Sidd
Jul 14, 2020 10:00:01 AM by Bojan S
Hi Siddhartha,
Your country was updated to Canada as per your request.
Thank you!
Jul 14, 2020 10:17:39 AM by Siddhartha P
Thanks a lot Bojan for your prompt response.
Is it possible for you to update the city name on my profile to "Toronto, ON" and delete the existing one "Tirana, ON" ?
Best regards,
Sidd
Jul 14, 2020 10:57:41 AM by Bojan S
Hi Siddhartha,
Could you please clear your cache and cookies or log in with another browser to check if you`re able to update the city field on your side?
Thank you!
Jul 14, 2020 05:40:43 PM by Hazem N
I signed up to Upwork and I forgot to change the country, I want it to be set to Egypt, but I cant do it.
Jul 15, 2020 01:20:27 AM by Paula G
The country in my profile is defaulted to Cambodia and Im not able to change it to Philippines. Can anyone help me to update the country on my profile since Philippines is my permanent country of residence. Thanks.
Jul 15, 2020 10:53:07 PM by Dmytro Y
Hello! Can you change my location from Sweden to Ukraine.
Thanks!
Jul 16, 2020 12:31:42 AM by Dmytro Y
Hello Joanne, thanks for changing my country! But can you also change my town - Lutsk (Volyn region) - https://en.wikipedia.org/wiki/Lutsk
Thanks!
Jul 16, 2020 01:10:00 AM by Goran V
Hi Dmytro,
Feel free to complete your application and submit it for a review. Once this is done, you will be able to go to Settings > Contact Info > Location and update the rest of your address. Thank you.
Jul 15, 2020 10:57:26 AM by Sed B
Hi, i made an account years ago with my gmail and i never completed my profile, now i after i m back again i cannot change my location ! it shows us and the input is disabled...what can i do i don't have a us phone number to verifiy my account cuz i m surley not a us citizen