Can't change location

[b9004eac]

I recently moved from Brazil to the United States and I would like to change my location accordingly. Whenever I click settings to change my location, Upwork asks me to confirm with a password and I don't have a password as my account was set up with Google. If anyone has any knowledge on how to fix or bypass this I would really appreciate any help.

[ArjayM]

Hi Giovanna,

I've escalated your post with the relevant team and raised a ticket about your concern. Please expect an update on this page with more information and further assistance from one of the members once your report is thoroughly reviewed. Thank you for reaching out to us here in the Community.

[9a98ec26]

Follow the general steps to change your location on Upwork as below.

1. Log in to your Upwork account.
2. Go to the “Settings” page.
3. In the “Contact Info” section, click on the “Edit” button next to your current location.
4. Enter your new location in the field provided and click “Save Changes.”

However, since you’re facing an issue with password confirmation, it might be best to reach out to Upwork’s customer support for assistance.