Can't pay for milestone: "Failed to activate milestone. Please try again later."

[9026a0c8]

I am trying to pay for a milestone but it keeps giving the error: "Failed to activate milestone. Please try again later."

Could someone please help?

Thanks!

[ArjayM]

Hi Juan,

I’ve escalated your community post to a support ticket to give your case the attention it deserves. One of our agents will be in touch with you soon on this page to assist.

[e2270290]

I have the same issue. I'm trying to activate and fund a milestone, but get the same error message.

Can you please help?

Thanks!

[ArjayM]

Hi Javier,

I'm sorry to learn that you had trouble funding a milestone. I took a closer look and confirmed that you were able to set up a new billing method and successfully funded the milestone for your project. Let us know if you need further assistance. Thank you!

[e2270290]

I have multiple open projects. I now noticed that this error only happens in one of those projects, "Review questions for a Zoho CRM test for technical correctness." I can't still fund the milestone on that one.

Can you help solve this issue?

[LuiggiR]

Thanks for following up, Javier. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[45e65169]

Hey Arjen,

I also get this error when trying to pay. Can you please help me so my artist doesnt have to wait on his money.

Thanks,
Nick

[LuiggiR]

Hi Nick,

I'm sorry to hear you're experiencing this as well. We converted your Community post into a support ticket. Rest assured that one of our agents will be reaching out to you.

[e2270290]

I have multiple open projects. I now noticed that this error only happens in one of those projects, "Review questions for a Zoho CRM test for technical correctness." I can't still fund the milestone on that one.

Can you help solve this issue?