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8d191b5d
Community Member

Cannot Login with Email Address I've Changed

Hi there,

 

I changed my email address, and clicked the 'Confirm Email Change Request' button in the activation email, then it's the new email address on my account page.

 

But I cannot login to UpWork with my new email address, it prompts me 'You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.' I still can only login via my previous email address.

 

It's weird, is anyone in upwork able to help me to check it? Thank you so much in advance!

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
8d191b5d
Community Member

Sorry, I got it.

 

I shall disconnect my preview gmail connection in Settings -> Connected Services -> Sign in with Google first.

 

It's done, I'm OK to login via my new email address.

View solution in original post

1 REPLY 1
8d191b5d
Community Member

Sorry, I got it.

 

I shall disconnect my preview gmail connection in Settings -> Connected Services -> Sign in with Google first.

 

It's done, I'm OK to login via my new email address.

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