I'm working on my profile and cannot get the categories to save.
I have attached an image. It says "You must select at least one type of work".
I have tried it in two different browsers, cleared cookies and cache and it's still not working.
Solved! Go to Solution.
I am happy to let you know that this issue is now resolved. We will be closing this thread but if you need further assistance feel free to post in Community and we will be happy to assist you.
Thank you for your patience,
Sadly, just like so many others, my categories (under "Settings > Profile Settings > Categories") won't save, please see the screenshot attached.
Note I tried 3 browsers (Vivaldi, Chrome, Firefox), all on windows 10, always with the same result.
I heard the solution was to post a request here in order to get a support ticket running, so here I am. Thank you!
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.
Thank you for reaching out to us. I checked this for you and it seems like I can't replicate the issue. Can you please try doing this in any of these browsers and let us know if the issue persists?
Thank you for following up. Could you please share a screenshot of the error from your end so that we can assist you further? Please clarify if you see any error message when you try to save the category.
You are correct Pradeep, but that was over a week ago. I would think that something like users not being able to add categories would have been fixed within a day or two, not linger for over a week.
I try to choose categories in my account. I tried to do it in different browsers and mobile, cleared cache but I see the same error: You must select at least one type of work. I tried to google decision but there is nothing solution in your site. Help me please.
Hi Yurii and Angela,
Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please share a screenshot from your end so that we can assist you further?
This is my screenshot. In Profile settings I chose Categories, select just one Mobile development, click Save and get this validation error on any browsers and devices. Even in mobile version of Upwork. I see that this problem discussed at least since 2019 year. I think it's some validation error in Upwork code. As you see I'm not alone and this error ocure not only now. Please, fix it for us.
I can't save category selection to profile settings.
I have already tried both from a smartphone and different browsers. And cleared cookies.
Everywhere pops up You must select at least one type of work.
What should I do?
Thank you for reaching out to us and bringing this to our attention. I checked and it looks like this is a known issue and our engineers are working as fast as possible to resolve it. We will update this thread once we have more information.
We appreciate your patience,
Thank you for your message. Did you try loading your Upwork profile on another browser? You can also try clearing your browser cookies and cache to check if that helps.
app.682e3057.js:2 TypeError: Cannot read properties of null (reading 'find')
at a.toggleCategory (profile.8db9b401.js:1:73432)
at input (profile.8db9b401.js:1:76212)
at Rt (vue.runtime.2.6.14.min.js:6:11360)
at HTMLInputElement.n (vue.runtime.2.6.14.min.js:6:13144)
at HTMLInputElement.i._wrapper (vue.runtime.2.6.14.min.js:6:44947)
This is happening in Chrome & Firefox.