'Create Profile' Button doesn't redirect me anywhere

[07bd2b0a]

I'm stuck in the 'choose profile type' page where I choose if I am a freelancer or a client. After choosing, the 'create Profile' button doesn't redirect anywhere. I've tried opening it up from another browser, opening it from an incognito window, I even switched from my phone to my desktop but nothing solves the issue.

[AndreaG · Accepted solution]

Hi Yasmen,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[elbowproductions]

What's the solution here? I'm having the same issue even though I already have a profile. 

[LuiggiR]

Hi Louise,

Thank you for reaching out. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[cc39b261]

Having the same issue and don't see a way to reach out to customer support. And can't access my very old profile under same email

[LuiggiR]

Hi Stewart,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[ba50214c]

What's the solution here? I'm having the same issue

[ArjayM]

Hi Trust,

I took a closer look and confirmed that you were able to create a profile. I can also see that you've raised a ticket with a different concern here. Please allow our team 24-48 hours and you will get an update on your ticket once your case is thoroughly reviewed.