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ls-design
Community Member

Direct contract Fund still processing

Hello, i have a problem with my direct contract ; the client made a payment on 29 Nov,( 4 days ago )  but still the funds are processing, we need to start urgently , is this normal ? 

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Latifa,

 

Thank you for your message. Please note that all payments need to complete 5 days security period before they are available for withdrawal. I checked your account and noticed that your funds are already available for withdrawal now.

 

Thank you,

Pradeep

Upwork

View solution in original post

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Latifa,

 

Thank you for your message. Please note that all payments need to complete 5 days security period before they are available for withdrawal. I checked your account and noticed that your funds are already available for withdrawal now.

 

Thank you,

Pradeep

Upwork

Great good support advice
81852f33
Community Member

7 days before we recieve our payments or direct contact clients methods.
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