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6b758606
Community Member

Direct to local bank money refund

I tried to withdraw my money from Upwork twice but got the same response of incorrect details. I've cross checked and the details are correct. Is there no way Upwork can specify which details exactly is incorrect? Here is the email I got:

 

Hi Godspower,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Invalid bank details.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

Please help 

 

Thanks

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Godspower,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
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