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wlyonsatl
Community Member

Error Message - Invoking Upwork ZOOM app

When I invoke the Upwork ZOOM app, I see the following message in a pop-up:

 

"Update Required

 

You must update to the latest version of Zoom to join this meeting. Contact your IT admin to update.

 

Join this meeting from your browser."

 

How do I fix this?

 

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Will,

 

I’ve shared and escalated your community to the appropriate team for further review. One of our agents will contact you soon on this page with more information and assistance.

 

In the meantime, could you please try updating your Zoom app as advised in the message? Then, you may try joining the meeting and let us know if the issue persists. If you can provide screenshots of what you can see from your end, that would be extremely helpful. 

 

~ Arjay
Upwork
wlyonsatl
Community Member

Thanks, Arjay.

 

Thank you for the prompt reply.

 

Will do all of that.

Arjay,

 

After uninstalling and re-installing the standalone ZOOM app, everything seems to be working again.

 

I was expecting that ZOOM automatically updated in the background, as most apps I use do. Now I know.

 

Will

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