Error while getting paid

[hawais39]

Hi,

I am getting the following error when I try to click on 'Get Paid'. I have tried clearing cache and cookies and also used in incognito mode as well. But no luck.

There was an error loading this page: error [7ace0ad9fdddd1e0-MCT, 7ace0ad9fdddd1e0-MCT]. Contact Upwork Support for more information.

[surfbrain]

I'm getting the same error. 

"There was an error loading this page: error [7ace0e165ba4b482-DXB, 7ace0e165ba4b482-DXB]. Contact Upwork Support for more information."

[naeem_malik96]

There was an error loading this page: error [7ace19b68e42d1dc-MCT, 7ace19b68e42d1dc-MCT]. Contact Upwork Support for more information.

[surfbrain]

Solutions already tried:
Incognito mode
Clearing Cookies/Cache
Tried different browsers
Logout/Re-Login

[surfbrain]

Tried to access upwork help & support page but it's taking forever to load 😞

[16412132]

Hey Upwork team, 

I'm facing this same issue while getting paid. It says there's was an error loading this page. I'm also attaching screenshot for the error. Please help out,

Thanks, 

Mehroz 

[16412132]

Hey, the issue got resolved instantly after I cleared cookies, 

Thanks still 🙂 

[surfbrain]

Looks like it was a temporary issue. Mine was fixed on its own.

[PradeepH]

Hi Awais,

Thank you for your message. I am sorry to hear about the issue accessing the 'Get Paid' page. I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

Thank you,

Pradeep

[178b8b88]

Hi Pradeep! 

I am facing an issue receiving my payment too. I withdrew from Upwork on 16th March and haven't received as yet. 

Please help me sort this out too. 

Thank you

Abeera

[8467c28e]

Hi Awais,

Upwork is a highly reliable platform that consistently strives to provide the best experience for its users. However, technical issues can occasionally occur, and the Upwork team is always ready to help and resolve them.

In your case, it seems like you've already tried some common troubleshooting steps such as clearing cache and cookies and using incognito mode. Since the problem persists, I recommend reaching out to Upwork Support for further assistance. They have a dedicated team of professionals who can quickly diagnose and address technical issues like the one you're encountering.

You can contact Upwork Support by visiting this link: https://www.upwork.com/support/

Please rest assured that Upwork is committed to resolving any issues you may face and ensuring a seamless experience on their platform. Their support team will do their best to address your concern and help you get paid as soon as possible.

Best of luck, and I hope your issue gets resolved soon.