Financial transactions are limited

[c53c7b28]

Hey, Upwork Team and Community
My Name is Abu Bakar and I am having an issue with my financial Accounts I used a card (someone)  to buy Connects for the last couple of months but this time I received an email from the Upwork team saying Action is required for chargeback and I have a balance in my Upwork account all the payment is a chargeback and I pay this to my Upwork balance and successfully payment is deducted through my work balance
in-short I paid it through my Upwork balance and my financial account is still suspended kindly tell me what is next.
Abu Bakar

[ruthchille]

Hello Abu! I'm sorry to hear about the hold on your account.  I see that you have an open ticket with our support team, so they should be sending you an update within 24 to 48 hours.  I appreciate your patience in the meantime.

Here's the ticket link that you can monitor for updates.

[c53c7b28]

Also, I told you one thing is that the amount was deducted from my account
Here is proof from my side please guide me correctly
I am very upset
Thanks 
Abu Bakar

[muhammadmoaz1]

Hello Abu,

I see that you still have an open ticket with our support team, so they should be sending you an update within 24 to 48 hours.  I appreciate your patience in the meantime.