May 27, 2022 01:59:19 AM by Kalaya Enyana C
Hello!
I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals. Is there any way to remove that from my active proposals? Please help me, I really need to delete my account as soon as possible.
May 27, 2022 07:10:41 AM by Annie Jane B
Hi Kalaya,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jul 26, 2022 05:38:03 PM by Kaitlin C
Hi Annie!
I am having the same issue with active proposals by job being closed. Can you help?
Jul 26, 2022 07:35:42 PM by Arjay M
Hi Kaitlin,
I can confirm that the job post was removed because of a ToS violation. Can you please confirm if you wish to delete/close your account as well? Let me know and I'll process that for you. Looking forward to your response.
Aug 2, 2022 12:37:10 PM by Phoebe Gwyneth M
Hello, I'm having the same issue. Can you help me close my account permanently?
Aug 2, 2022 02:21:14 PM by Arjay M
Hi Phoebe Gwyneth,
I'm sorry to hear that you wish to close your account but we totally respect your decision. I have escalated your concern to the appropriate team and one of the members will be reaching out via a support ticket. You can access your ticket on this page.
Aug 10, 2022 05:31:17 AM by Nikola S
Hi Laureat,
Thank you for reaching out to us. Could you please share more information about the issue you experience so that we can assist you accordingly?
Aug 10, 2022 06:28:33 AM by Laureat M
I want to delete my UpWork account but i can't because i have an active job proposal that i can't withdraw because the job was deleted. Thank you for answering!
Aug 28, 2022 09:33:26 AM by T D
Hello, I'm having the same issue. Can you help me close my account permanently?
Aug 28, 2022 10:19:49 AM by Luiggi R
Hi there,
Before your account can be closed, you will need to withdraw your proposals. Once you've done that, you can either close your account on your own or let us know if you're having trouble doing it so we can assist you further.
Jul 11, 2023 01:18:29 PM by Arif K
Hello, I'm having the same issue. Can you help me close my account permanently please?
Aug 28, 2022 02:02:11 PM by Gerta H
Hi Arjay,
Im having the same problem. Can you help me please? I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals
Aug 28, 2022 03:28:51 PM by Luiggi R
Hi Gerta,
I'm sorry to hear you're having trouble withdrawing that proposal. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Aug 14, 2023 10:01:56 AM by Muhammad I
Please wait some time and meet all pre requisite requirements of a very large Upwork platform. One you meet all you can easily delete your accout.
Aug 29, 2022 05:49:04 AM by Berke U
Hello, I'm having the same problem can you help me withdraw the proposal?
Aug 29, 2022 06:58:08 AM by Nikola S
Hi Berke,
Thank you for reaching out to us. Could you please confirm if you would like to withdraw your proposal and close your account?
Aug 30, 2022 06:18:48 PM by Berke U
Yes, I want to withdraw the proposal and close my account permanently.
Jul 11, 2023 01:06:07 PM by Arif K
Hello, I'm having the same issue. Can you help me close my account permanently?
Jul 11, 2023 03:48:45 PM by Arjay M
Hi Arif,
I can see that you have contacted our support team and raised several tickets about your concern. Please allow our team 24-48 hours to further review, and you will get an update on this page once done.
A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team can assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Aug 13, 2023 07:25:48 AM by Demir K
Hello, I am having the same problem aswell. Can you please help me out?
Aug 13, 2023 09:21:13 AM by Luiggi R
Hi Demir,
I'm sorry you're having trouble withdrawing your proposal. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 11, 2024 11:05:40 PM by Haidari S
I am having the same issue with active proposals by job being closed. Can you help?
Mar 11, 2024 11:26:08 PM by Nikola S
Hi Haidari,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Oct 14, 2022 01:32:57 AM by Kajal Y
Hi arjay.
I want to close my account permanently but i can not do that. Can you help me regarding this.
Thank you
Oct 14, 2022 03:50:02 AM by Arjay M
Hi Kajal,
I'm sorry to hear that you want to permanently close your account but we totally understand and respect your decision. I'll have one of the team members assist you further via a support ticket. You can expect an update here once your case has been fully reviewed.
Mar 7, 2023 10:47:38 PM by Prasidda P
Hello, I'm having the same issue. Can you help me close my account permanently?
Mar 8, 2023 01:33:22 AM by Joanne P
Hi Prasidda,
I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.
Jul 28, 2022 08:27:51 AM by Trisha Mae C
I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me. Thank you!
Jul 28, 2022 09:40:55 AM by Andrea G
Hi Trisha,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 2, 2022 02:40:40 AM by Annie Jane B
Hi Victoria,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 22, 2022 08:26:47 PM by Avery O
Hi Luisa,
I have asked for help from the Customer Support Team, and they will reach out to you to assist you further with your concern.
Aug 23, 2022 03:39:32 PM by Arjay M
Hi Luisa Sofia,
I have checked your account and I can confirm that one of the members has reached out to you via a support ticket. Further details and assistance regarding your concern have been discussed on this page. Please don't hesitate to update the ticket by communicating with the team if you have other concerns.
Jun 9, 2023 04:15:45 PM by Pedro F
Hi Arjay!
I am having the same issue, I want to close my account but I can't as I have an active proposal from a close job. How can I solve this issue?
Jun 9, 2023 07:09:44 PM by Arjay M
Hi Pedro,
I'm sorry to learn that you wish to close your account. We truly respect your decision. I can see that you still need to Withdraw all proposals so we can proceed with your account closure request. Feel free to check this help article for more details and account-specific instructions for closing accounts.
Aug 1, 2022 11:15:00 PM by Victoria M
Hi sorry it still won't let me delete my account it says a a submitted proposal is still active but the job is closed