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ukinari
Community Member

How to write a ticket?

How to contact support? I go to this link (in image), I suspect that I need to click on the Feedback button, but it shows "We are very sorry but it seems an error has occurred. Please try again later" I really need to contact support, upwork blocked my settings because I entered the name of my pet incorrectly and I sent a reset, they sent me an email where they wrote that I should contact support to resolve this issue, but I can’t contact support. I managed to go into the chat where they sent me a link to an article, where there was a link to reset the secret question, I clicked it and again I received a letter where they wrote to me to contact support again. Are you kidding me?

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Artem,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
ukinari
Community Member

Thank you.

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