I cannot add biling method

[#1]

I cannot add my billing method which is master card my card info is correct but not working. since the card works on the online payments
but it says me 
We are unable to authorize your card as the billing details you entered does not match with your bank or credit card company. Please add another billing method or contact your issuing bank.

[#2]

Hi Marshet,

I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.