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52baf539
Community Member

I cant fund a contract even though my card is working.

The problem appeared about 2 weeks ago.
Earlier I was able to Fund contracts & hire without any problems with the same master card I try to use now.
Every time I try to make a payment I get:
"You don't have a valid billing method on file with Upwork. Please correct this before making an offer."
I have the funds on my master card and the only problem with the payments is on UpWork.
What causes it?

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Pawel,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
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