I just recently close my agency account, but now I can't apply to new jobs from my personal account.

[fernandoagv]

Hi there!

I closed my agency account yesterday, and from there I can't apply to new jobs from my personal account. The problem seems to be that I still associated to the agency. Please I need help to solve this issue urgently. 

Regards

[PradeepH · Accepted solution]

Hi Fernando,

Thank you for your message. I am sorry to hear about the challenges while applying for jobs. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[fernandoagv]

Hi Pradeep,

Thank you for your answer. Yes, Angelica from support already contacted me.

Regards

Fernando