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Maha's avatar
Maha I Community Member

I wear a veil, how do I upload my profile picture with it on?

I wear a veil, how do I upload my profile picture with it on?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea

View solution in original post

773 REPLIES 773
Aleksandar's avatar
Aleksandar D Community Manager

Hi Aqsa,

 

Could you please try uploading your picture one more time? Let us know if you continue having issues with this.

 

Thank you.

~ Aleksandar
Upwork
Ms's avatar
Ms H Community Member

Hello sir..being a Muslim I want to upload my hejaab picture...plz solve my issue
Joanne's avatar
Joanne P Moderator

Hi Ms,

 

Could you please try to upload your profile photo this time? Please let us know if you need further assistance. Thank you!

~ Joanne
Upwork
Zohayma's avatar
Zohayma M Community Member

Hi, I just created a profile here in Upwork but I have an issue regarding my profile photo which makes it not possible for me to submit my profile for approval. Can someone please assist me?

Thank you.

Bojan's avatar
Bojan S Community Manager

Hi Zohayma,

 

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Thank you!

~ Bojan
Upwork
Zohayma's avatar
Zohayma M Community Member


Hi,

Actually its more of a religious issue. May I request not to upload a photo due to the reason I wear a niqaab?

Hoping for your kind consideration. Thank you. 

Joanne's avatar
Joanne P Moderator

Hi Zohayma,

 

One of the requirements to complete your profile is to add a profile photo. If you are wearing a niqaab, we'd be happy to assist you in uploading your profile picture. 

~ Joanne
Upwork
Zohayma's avatar
Zohayma M Community Member

Hi Joanne,

Thabk uou, please guide me through it.
Goran's avatar
Goran V Retired Team Member

Hi Zohayma,


Feel free to complete your profile once you`re ready, thank you.

~ Goran
Upwork
Eysha's avatar
Eysha S Community Member

Hi. I am having the same issue. I was really looking forward to start my freelancing career on upwork and as a naqabi I'm not being able to upload my profile picture. Kndly help!

Aleksandar's avatar
Aleksandar D Community Manager

Hi Eysha,

 

Welcome to Upwork! Could you please try uploading your profile picture one more time and let us know if you still need help with this?

Thank you.

~ Aleksandar
Upwork
Eysha's avatar
Eysha S Community Member

Its uploaded. Thank you so much

 

Yamna's avatar
Yamna A Community Member

hi, i am new to upwork and i am unable to post the profile picture in the veil.Kindly help.

Goran's avatar
Goran V Retired Team Member

Hi Yamna,

 

Please try to upload your profile photo now, thank you.

~ Goran
Upwork
Yamna's avatar
Yamna A Community Member

It is fixed.Thankyou for the response and cooperation.

Menna's avatar
Menna O Community Member

I would like to request a profile picture exemption due to religious issue
Preston's avatar
Preston H Community Member

You simply need to work with Upwork Customer Support. They will help you upload your photo which shows you wearing religious garb. Thousands of freelancers already have profile photos with them wearing religious garb such as niqab, hijab, etc,

Luiggi's avatar
Luiggi R Moderator

Hi Menna,

 

Thanks for reaching out. Can you please try uploading your picture now? Don't hesitate to let us know if you experience any issues.

 

Thank you.

~ Luiggi
Basma's avatar
Basma S Community Member

Hi
Iam Covering my face, so I need a religous exemption, How i do that?

Thank you so.

Andrea's avatar
Andrea G Community Manager

Hi Basma,

 

Could you please try uploading your picture one more time? Let us know if you continue having issues with this.

 

Thanks!

~Andrea
Basma's avatar
Basma S Community Member

Thanks alot, This issue got resolved!

Iqra's avatar
Iqra Z Community Member

I want to upload my picture in a veil but not accepted

Joanne's avatar
Joanne P Moderator

Hi Iqra,

 

Could you please try uploading your profile photo? If you need further help, please let us know. 

~ Joanne
Upwork
Iqra's avatar
Iqra Z Community Member

This message is shown when I tried to upload my profile

"Before you can update your profile portrait, you must verify your identity through a video call with Upwork. You can initiate this call by chatting with an agent"

Nikola's avatar
Nikola S Moderator

Hi Iqra,

 

One of our team members already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page

 

~ Nikola
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