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93c4ba72
Community Member

Identification selfie not getting approved

I had given a selfie for verification more than a month ago. It still has not been verified and I cannot make proposals due to my account not being verified. 

 

I would like if there was some sort of customer support available in this situation

 

 

ACCEPTED SOLUTION

I think yes. You must have correct photo within rules.

But you need to ping support then to initiate re-verify.

View solution in original post

4 REPLIES 4
spectralua
Community Member

But your profile picture contain no face. Nothing to compare.

93c4ba72
Community Member

Alright, if I change it now will it get approved?

I think yes. You must have correct photo within rules.

But you need to ping support then to initiate re-verify.

93c4ba72
Community Member

I dont exactly know how to ping them, I guess I just will have to wait till a moderator sees this

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