Identity Verification When Transgender

[#1]

Hi, I'm a transgender freelancer who would like to verify that I live in the US, but I don't want to use my legal name for obvious reasons and would rather use my preferred name. Is there any way I could get verified while still using my preferred name? Thanks.

[#2]

You certainly can, Vivian. We'll have somebody reach out to you directly with more information on how to complete your location verification.

[#3]

Hi I have the same issue. Can someone with upwork contact me about this?

[#4]

Hi Julie,

Of course, one of our team members will reach out to you directly and assist you further with this. Thank you.

[#5]

Please contact me as well, I am having the same issue. Thank you!

[#6]

Hi  Isabella,

We'll have one of our team members reach out to you shortly and assist you further with your verification process, thank you.

[#7]

Hello! I'm transgender and would like to change my name also. What can I do?

[#8]

Hi Gabriela,

I've shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!

[#9]

Hi Joanne,

I am also a transgender individual who is in the process of transitioning but has not been able to obtain a legal name change. I would like to verify my bank account so that I can get paid. 

Thank you!

Natalie

[#10]

Thank you for reaching out to us, Natalie.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

[#11]

I have the same problem. I already replied back on the email to the person who notified me about having to confirm my identity and I now have 6 days left.
I asked if I could use my preferred name on display instead of my legal one.
They said "Please note that you cannot use: Mr. / Mrs., initials, company and fictitious names instead of your real/preferred names."
What does this mean now? Can I use my preferred name or no? Please someone help. Thabk you.

[#12]

Hi Uros,

I'd recommend that you please follow the instruction that the team has shared with you on your ticket, and if you need further clarifications, please reply to the ticket so the team can assist you further. Thank you. 

[#13]

I also feel the same. I'm a trans man. I haven’t legal paper of name change. Is that possible for name change?

[#14]

Hi Piyashi,

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us. 

[#15]

I am also having this issue, please help!

[#16]

Hi Phoenix,

I've escalated your request to our team. One of our team members will reach out and assist you directly via a support ticket. You can access the ticket when you log in to your Upwork account and going here.

[#17]

Hello!
Please contact me as well, I am having the same issue. Thank you!

I want to let you know that my name in ID  and in Upwork profile are different because I’m a transgender. Unfortunately, my documents are not changed yet to meet my gender identity. It's a long and complicated process in my country. I really hope that a Upwork marketplace is a tolerant place for people of any gender identity. Thanks for understanding.

[#18]

Hi Lev,

We'll definitely be able to accommodate your request and assist you with verifying your identity. Please send me a private message by clicking on my photo to confirm you're referring to the verification process related to getting the identity verification badge on your profile, and I'll follow up to advise you further.

[#19]

Can I get someone to reach out to me as well. I just submitted my verification documents and need to use my preferred name as well. Thanks

[#20]

Sure, Sonjia. I'll send your account information with the team so that they can get in touch with you and assist you with your verification. 

ETA: Looks like the team has reached out to you through a support ticket already. Let us know if you go through any issues and our team will be happy to assist you further.

[#21]

Glad I found this thread, I have the exact same situation (usefully enough my preferred name, Kay, is the first letter of my legal name since I had a large body of work before I came out). Could someone get in touch with me about this as well? Glad to hear you guys are good about this, I was almost in tears when I read it because I've learned to expect terrible treatment about this. 

[#22]

Hi Kay, 

I'm glad to know that you find some form of comfort on this thread. 

I will go ahead and share your account information with the team so that someone can get in touch with you and assist you with your concern. 

[#23]

Hi,

I need help with using my preferred name. I am really not comfortable using my legal name. Thank you so much and more power.

[#24]

Hi Mark,

I can see that your name change request was approved. One of our team members will also reach out to you via ticket and assist you further if it's needed. You can access your tickets on this Link. If you have any additional questions let me know, thank you.

[#25]

Please contact me regarding this issue. Thanks!