Image cannot be uploaded for profile

[693927fe]

I am not able to upload my profile picture despite trying out all the requirements mentioned. Please assist, thank you.

[1d7ee047]

hi,

There could be several reasons why you are unable to upload your profile picture on Upwork despite meeting all the requirements. Firstly, ensure that the image you are trying to upload is in a supported file format such as JPEG or PNG. Additionally, check the file size as there might be a limit on how large the image can be. If the image exceeds the maximum size, try reducing its dimensions or compressing it before uploading.

If you have verified that your image meets all the technical requirements and you still cannot upload it, it is possible that there may be an issue with Upwork's servers or platform. In this case, I recommend reaching out to Upwork's customer support for assistance. They will be able to troubleshoot any technical issues and help you resolve the problem so that you can successfully upload your profile picture.

[ArjayM]

Hi There,

Kindly ensure that the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px and no more than 4000 x 4000px. Also, make sure that it's a clear photo of yourself, not a long shot, that your face is visible, and that the following requirements are met:

• You are not wearing sunglasses in the photo
• It is not a logo or clip-art
• It is not a group photo
• The picture was not digitally-altered
• The maximum size is 5 MB

If it meets those requirements and you still can't upload it, please try clearing your cache and cookies and using a different browser to check if the problem persists.

It's also important to note that your profile must represent you as an individual and that all the information in your profile, including your profile photo, needs to be accurate, truthful, and verifiable. Please check this article for more information about profile pictures and tips on choosing an excellent profile photo.